224,099+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,099 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Embrace pet insurance gives me peace of…
Embrace pet insurance gives me peace of mind. I can take my Westie to the doctor and not pay an arm and a leg for medical bills. The process for submitting claims is user-friendly.
Insurer: Embrace
By: Cindy Hamilton
Very easy to start a new plan
Very easy to start a new plan. The process was easy to navigate.
Insurer: Pumpkin
By: Abbie Szulewicz
Spot pet insurance has always helped me…
Spot pet insurance has always helped me fast for my claims. Awesome service always!!!
Insurer: Spot
By: Jackie Hughes
Claims filing
Pets Best makes it very easy to file a claim through the app. When I needed to speak to someone, they were very helpful, kind, and knowledgeable.
They do what they say.
I have 3 dogs with spot insurance and one puppy broke his leg and they paid right away and was very helpful with the claim. And now my other dog had a hernia and had to get it fixed and they were great with that bill. I recommend this insurance highly. They helped me greatly. Thank you Spot Pet insurance.
Insurer: Spot
By: HELENE BANCA
Embrace is a scam
In January of 2024 I got Embrace pet insurance for my dog, after he had knee surgery on his left knee. The policy stated that there would be a 6-month waiting period before any orthopedic claims could be made. They requested and received in February of 2024 my vet records clearly showing he had knee surgery. In February of 2025 my dog required surgery on his right knee, it was over the 6-month waiting period, so I submitted the invoice. After 5 weeks they said it was a preexisting condition and sent a list of other issues that would not be covered. At no point in the year since they had his medical records did they send me a note that his left leg had anything to do with his right leg. I bought the insurance for peace of mind - they should have said once they got his records what they considered a preexisting condition. I would have shopped elsewhere for insurance. This is not only poor business practice but fraudulent since they had the information about his left leg operation over a year ago.
Insurer: Embrace
By: Marsha
sad for my lost but graceful to have…
sad for my lost but graceful to have support
Insurer: Spot Canada
By: Yiu Fai Kwok
Apparent Simplicity / Hidden Complexity
As easy as embrace is, it’s also extremely tough. I need to resubmit an invoice for a claim and have no way to do so except print the invoice (not convenient) and then take a photo of said invoice. Instead of uploading that file that’s already available to me b/c I only have the option to upload photos. I tried a screen grab and apparently that wasn’t clear enough. And that’s only on my phone. Because my laptop I don’t have access to my account at all. The website works fine until I login and then the screen goes blank. So what’s meant to be super easy is actually unnecessarily hard. Then I don’t have access to any customer service. I can’t talk to anyone but a bot that sends me the same resolution on repeat regardless of me saying it doesn’t work.
Insurer: Embrace
By: Stephanie Parr
I’m extremely satisfied with my pet’s…
I’m extremely satisfied with my pet’s insurance. They accepted all the claims related to my pet’s recent health concerns and processed everything in a timely manner. The entire experience was smooth and stress-free, giving me peace of mind during a difficult time. Highly recommend!
Insurer: Spot
By: Isaliz Baez-Paneto
Insufficient Communication
I don’t know if my application has been approved but I got an email asking me to view my paperless documents. When I clicked the link on he login page it said there was an “internal error”. I submitted an application over a week ago. I have no idea if I need more documentation to get coverage for my dog. I’m frustrated.
Insurer: Nationwide
By: customer