225,227+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 225,227 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

225,227 total


Most selected providers in "September, 2026"

This chart shows the distribution of the most selected pet insurance providers in September, 2026.

Providers with highest rating

Embrace

20,009 reviews

4.9
Healthy Paws

11,407 reviews

4.9
Fetch

5,987 reviews

4.9
Trupanion

55,034 reviews

4.9
Pets Best

15,670 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

April 18, 2025

Hard to work with

Hard to work with, claims keep getting denied for silly reasons.

Insurer: Spot

By: Amanda

April 18, 2025

Worst insurance company. Buyer beware!

Worst insurance company. Do not hire this company. They will not approve any of your claims although perfectly legitimate and inline with supposed coverage. Spent an hour on the phone with customer service and they stated that my dog was completely covered for a dental cleaning only to get completely denied. Very unprofessional. Do not recommend. No one was willing to be helpful. Claimed to reach out to Vet office which was false. When proper documentation was provided, I was denied. I’m absolutely disappointed as I’m out of $1000.

Insurer: Spot

By: Roxana

April 18, 2025

So far so good

So far so good. Mowgli has a weak patella and Spot is covering his PT. Thanks Spot!

Insurer: Spot

By: Cindy C

April 18, 2025

Very responsive

Fast response and easy to submit online claims for my dog’s surgery . The claims came through quickly but I didn’t even know it was approved. As I did not hear for a few days and did call the customers service which was answered quickly and they looked up the claims for me. I like how responsive they are. Minor suggestion would be to inform me the claims were approved. I do like them sending me email to see how my dog was doing after the surgery.- nice touch.

Insurer: Healthy Paws

By: Krammie Chan

April 18, 2025

Spot Pet Inaurance

Have found Spot Pet Ins to be very good and for the most part responsive. The only issue is that we have submitted invoice and doctor notes and then they say they have not received even after both the vet and myself have resubmitted.

Insurer: Spot

By: DM

April 17, 2025

They withdrew their cheaper quote within hours

I got a quote for $371 and saved it and was told that I didn’t have to rush my decision because it was saved and locked at that rate. And literally called them 4 hours later and the link with the saved quote in my email isn’t working. So the agent tells me “oh I can’t see your past quote” so I save a new one as she told me to do so and what is it? $500 and then I tell her this whole story and now all of a sudden she sees the old quote. But tells me it has been withdrawn! This is a shady company! Who just wants your money. Dodged a bullet! - Stella Johar

Insurer: Sonnet

By: Stella

April 17, 2025

Daniel was a huge help

Daniel was a huge help! His personality was the best. Getting my baby signed up for insurance was easy and painless. All questions were explained.

Insurer: Nationwide

By: Mary

April 17, 2025

I don’t think they pay for anything and…

I don’t think they pay for anything and thus far I am sorry I changed pet insurance companies. All of my cats are rescues and don’t have records since the beginning of time and they keep asking for more. Our vet sent them complete access to his full file and it’s still not enough. They are saying my cats have pre-existing conditions that they do not have and were never treated for. Very very disappointed.

Insurer: Embrace

By: Linda Toporek

April 17, 2025

It was great

It was great…

Insurer: Spot

By: Dan Welcher

April 17, 2025

Andrea was great and very helpful with…

Andrea was great and very helpful with my questions!

Insurer: Prudent Pet

By: chlo

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