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Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This is regarding claim from October…
This is regarding claim from October 2023. The claim was denied repeatedly due to need for medical records from the vet clinic. The clinic sent records (wrong date as it turns out) but the follow up communication from the insurer was totally inadequate to resolve. Very frustrating.
Insurer: ASPCA
By: Lisa Miller
Take your pet for a health check right after you get them
Right after we signed up we kept getting these emails to send over our pet’s medical records. Several times I spoke to Embrace representatives and explained that we had just gotten a 3 month old puppy and he had his first round of shots at Petco and all the reps said ok no problem. Fast forward to about a month later when our puppy developed a skin condition and we had to go to the vet and then was told that Embrace would not cover this because they’re using this vet visit as a baseline and our puppy’s skin condition is now considered a pre existing condition. Last time I spoke to an Embrace representative I was told we were supposed to have our puppy checked out by a vet within 10 days of getting him. If by send us your dog’s medical records you meant take him to the vet within this amount of time to get a clean bill of health then say so because as a new pet parent it’s not common knowledge. And now we’re stuck dealing with our puppy’s skin condition on our own because Embrace doesn’t want to cover it or take responsibility for not explaining this properly.
Insurer: Embrace
By: Cam
The staff was very helpful and helped…
The staff was very helpful and helped me I couldn't afford the deductibles
Insurer: Embrace
By: Kim Baldwin
Amazing experience
Amazing experience from first phone call to direct deposit of reimbursement. Customer service walked me thru the process, helped me setup the app and even followed up on my dog. I could not have asked for better service!
Insurer: Embrace
By: Rockland NY
Great Pet insurance
Great Pet insurance. Always pay on time and wonderful customer service.prices Did go up this year. Overall very happy
Insurer: Embrace
By: Kim Speece
Excellent Claim Turn-Around
This was my first claim and it was seamless. I’ve had different pet insurance in the past, and as a point of comparison, Embrace was simple and fast. I submitted two claims one of which was significant. I expected a hassle which did not happen. I received check within 10 business days if submitting.
Insurer: Embrace
By: Houston
Healthy Paws has been an absolute…
Healthy Paws has been an absolute blessing! I’ve been using it for over 10 years now, and my 15-year-old Yorkie, Sake, has gone through several health issues over the years. Healthy Paws has always been there to support us every step of the way. They have covered everything as promised, and I can honestly say that this insurance has provided me with invaluable peace of mind. I highly recommend Healthy Paws 100% for anyone looking to protect their furry family members. I’m incredibly grateful for the care and coverage they’ve given Sake.
Insurer: Healthy Paws
By: Gabriela Latuff
This pet health is marvelous. They work in a very efficient manner, processing claims, with a quick turnaround in solving issues. I am very happy. The premium is very affordable for your budget.
This health
Insurer: Spot
By: Veronica Campos
Claim was approved in a reasonable…
Claim was approved in a reasonable timeframe.
Insurer: Fetch
By: Darlene