223,761+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,761 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very professional
Very professional, courteous and explained everything.
Insurer: Nationwide
By: PATRICIA SANFILIPPO
This was the first time I submitted a…
This was the first time I submitted a claim. Had a little difficulty on line but when I called the representative was very helpful and pleasant. She walked me through it and the claim was submitted without a problem.
Insurer: Embrace
By: Barbara Pauly
Ease of navigating the website.
Ease of navigating the website.
Insurer: Fetch
By: Ace Accounting Solutions LLC
I moved and they charged more money. Scam
I moved and called the change address. Despite the fact that I use the same vet they made my policy way more expensive just by changing my mailing address. Was scammy and the man on the phone was very unprofessional and rude to me. I canceled.
Insurer: Embrace
By: Kate Lynn
Amanda was exceptionally helpful!
Amanda was informative regarding the policy options, which helped me make appropriate choices for coverage for my retired greyhound.
Insurer: Fetch
By: Jo-Dog
Not worth the expense
Nearly all claims submitted over 2+ years were denied outright or when paid the reimbursement was a fraction of what we paid to our veterinarian. Even with partial reimbursement when our dog had pneumonia and our cat had skin lesions we never came close to the amounts we paid for premiums. We would have better better off just paying the vet bills with no insurance rather than paying the premiums.
Insurer: Embrace
By: Gregory
I have had the insurance for 1 1/2…
I have had the insurance for 1 1/2 years now. I have not had any problems submitting a claim. The website is easy to use, they communicate quickly, and I have not had any problems getting a claim approved.
Insurer: Embrace
By: Anne Shoffner
Love Pets Best
I have a senior dog with arthritis and a heart condition, so I have had a lot of claims with Pets Best. The claims process is super easy and Pets Best has paid all of my claims without question. I highly recommend Pets Best.
Extremely easy claim process
I was so worried about having to pay for a large emergency surgical bill up front. I didn't have time to reach out to insurance since my dog was suddenly paralyzed in his back legs. I put the $9k deposit on my credit card to rush my dog to emergency surgery -- I crossed my fingers that insurance would cover it. I've read some horrifying stories about claim delays and rejections so I was a bit anxious. However, I cannot recommend Pets Best enough. They're significantly cheaper than all competitors for the same coverage and approved my claim in just over a week from submission. Not a single line on the invoice (from medications to the operation) was rejected from coverage. Pet insurance is something you buy and hope to never use. Thankfully, I had Pets Best during what was one of the most traumatic experiences for me. I've read too many heartbreaking stories of people having to put their pet down because they couldn't afford care. I'm glad that I wasn't in that position.
Insurer: Pets Best
By: Kae