221,348+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,348 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service
Great customer service! Keep up the great work!!
Insurer: Prudent Pet
By: customer
I've been very happy with Pumpkin
I've been very happy with Pumpkin. I recommend it to everyone I know that has pets.
Insurer: Pumpkin
By: Cheryl Garland
He was great he answered all my…
He was great he answered all my questions and was very knowledgeable and pleasant.
Insurer: Nationwide
By: Sandy russo
Great experience
Amanda was very helpful and friendly! I appreciated her assistance and kind customer service!
Insurer: Fetch
By: Kye
Trupanion does not care about your pet
Trupanion does not care about your pet. They are another despicable insurance company in it for the money and they will do the most to avoid paying out a claim. They are inconsistent, consistently drop the ball, change their language conflicting against policies and will do what they can to cheat you out of paying. The premiums are outrageous and it's probably better to just save the cash in a high yield savings account. They do not show integrity in how they operate and have been a COMPLETE disappointment. Stay away and find another company or better yet save the cash yourself. It's rarely worth. And don't believe their saying "deductible paid once per condition, for the lifetime of your pet" because it is COMPLETELY untrue. Read the fine print and even then, you'll revel in the confusion of their contradictions. And I’m sure this company will respond with this review with some fake concern not to be confused with sincerity. They have none, I’ve tried talking to them and every time it’s some new person who knows nothing of my pet or my experience. They’re inconsistent between reps and will even just not respond all together. Avoid at all costs. Shame on you.
Insurer: Trupanion
By: katie
Horrible insurance
Horrible insurance. Unorganized claims department. Will deny your claims despite it being a NEW issue. Made my vet send records multiple times just to deny. Customer service is also not to par. Trupanion is a MUCH better provider and worth the price because they ACTUALLY cover your claims.
Insurer: Pumpkin
By: Casey
Ease of claim submissions and rapid…
Ease of claim submissions and rapid processing and payments when approved
Insurer: MetLife
By: Milan and Lola
Terrible service
Terrible service, buyer beware. After having an accident my insurance adjuster disappeared and could never be reached again. Countless phone calls and emails had to take place, speaking to no less than 5 different people, it has been a month and the minor damage on my vehicle has not been repaired. When you ask for support no one will give it to you. They also tried to force me to void my warranty on my new vehicle in order for the repairs to be completed, this company cannot be trusted.
Insurer: Sonnet
By: EC
Best Pet Insurance by far
I submitted a claim on Saturday 6/6/2026 to Trupanion, They approved it the next day 6/7/2026, and reimbursed my bank account on Monday 6/8/2026! Amazing how fast and easy they are to work with. I've had my Doodle insured with them since 2015. He's had two knees replaced, two teeth pulled now his heart is getting wonkie. They paid 90% of his bill after my deductable was paid. I love this company!
Insurer: Trupanion
By: Patty Wallace
I highly recommend they have been very…
I highly recommend they have been very responsive and covered a lot of bills for my 3 furbabies (cats). Worth it!
Insurer: Spot
By: Lisa Mcclymonds