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my claim was taking care of
my claim was taking care of, and explained to me what was covered by my deductible.
Insurer: Fetch
By: Herb buchsbaum
I am able to properly care for my…
I am able to properly care for my animals because I have Embrace and they are so easy to work with.
Insurer: Embrace
By: Joanna Beecher
Worst Insurance
Pets Best is one of the worst pet insurance companies. Whenever I make any claim, they lump everything together with "Preexisting Condition." My dog has an ear infection, and they claim that my dog's skin allergies are causing severe ear infections. My vet thinks it is otherwise, but it is a bacterial infection. I am frustrated with this insurance.
Pet Insurance Made Easy
I have found Embrace to be very easy to use and quick to respond to questions and processing claims.
Insurer: Embrace
By: Louann Vallone
Very Pleased
I have not had insurance in the past. Met Life has made it very easy to put in a claim.. I can either download the bill for my dog via an email statement or just snap a pic and add...very easy! They keep you aware of the process and when to expect payment. My dog has had pre-existing conditions but they pick up with anything new from when I started the insurance and have not raised rates at all with my renewal, in fact, I got $500 more coverage the next year for FREE!
Billing is more complicated than it…
Billing is more complicated than it needs to be and you need to get your claims submitted in a timely fashion or they are denied. My life is busy enough without having to add this hassle. I would much rather collect my bills for the year and submit them once. Not impressed.
Insurer: Embrace
By: Michael Williams
Yenelly was very nice and empathetic…
Yenelly was very nice and empathetic with our policy changes. Her experience in the industry made it easy to explain our situation
Insurer: Embrace
By: Jeff
Premium increase by 52% after one year for no reason
After one year of not using Trupanion insurance, with two healthy, young cats, our monthly premium went up by 52% with no explanation. After calling a customer service representative, they told us that they could not provide details on why this increase happened. Our cats are now 2 and 6, with no health issues, and Trupanion wants to charge $152.89. Talk about greed.
Insurer: Trupanion
By: Laurel Sindewald
I spoke with Lora today
I spoke with Lora today. She was extremely helpful answering all my questions! Lora was very polite, patient and cares about the customer!! She deserves more than a 5 - star review!!
Insurer: Fetch
By: Kathy Hetfield
I spoke with Lora today
I spoke with Lora today. She was extremely helpful answering all my questions! Lora was very polite, patient and cares about the customer!! She deserves more than a 5 - star review!!
Insurer: Fetch
By: Kathy Hetfield