154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified November 26, 2024

my claim was taking care of

my claim was taking care of, and explained to me what was covered by my deductible.

Insurer: Fetch

By: Herb buchsbaum

November 26, 2024

I am able to properly care for my…

I am able to properly care for my animals because I have Embrace and they are so easy to work with.

Insurer: Embrace

By: Joanna Beecher

November 26, 2024

Worst Insurance

Pets Best is one of the worst pet insurance companies. Whenever I make any claim, they lump everything together with "Preexisting Condition." My dog has an ear infection, and they claim that my dog's skin allergies are causing severe ear infections. My vet thinks it is otherwise, but it is a bacterial infection. I am frustrated with this insurance.

Insurer: Pets Best

Veterinarian: Vcahospital

By: Swapan

Useful
November 26, 2024

Pet Insurance Made Easy

I have found Embrace to be very easy to use and quick to respond to questions and processing claims.

Insurer: Embrace

By: Louann Vallone

November 26, 2024

Very Pleased

I have not had insurance in the past. Met Life has made it very easy to put in a claim.. I can either download the bill for my dog via an email statement or just snap a pic and add...very easy! They keep you aware of the process and when to expect payment. My dog has had pre-existing conditions but they pick up with anything new from when I started the insurance and have not raised rates at all with my renewal, in fact, I got $500 more coverage the next year for FREE!

Insurer: MetLife

Veterinarian: White Haven Veterinary Hospital

By: Coulette

Useful
November 26, 2024

Billing is more complicated than it…

Billing is more complicated than it needs to be and you need to get your claims submitted in a timely fashion or they are denied. My life is busy enough without having to add this hassle. I would much rather collect my bills for the year and submit them once. Not impressed.

Insurer: Embrace

By: Michael Williams

November 26, 2024

Yenelly was very nice and empathetic…

Yenelly was very nice and empathetic with our policy changes. Her experience in the industry made it easy to explain our situation

Insurer: Embrace

By: Jeff

November 26, 2024

Premium increase by 52% after one year for no reason

After one year of not using Trupanion insurance, with two healthy, young cats, our monthly premium went up by 52% with no explanation. After calling a customer service representative, they told us that they could not provide details on why this increase happened. Our cats are now 2 and 6, with no health issues, and Trupanion wants to charge $152.89. Talk about greed.

Insurer: Trupanion

By: Laurel Sindewald

November 26, 2024

I spoke with Lora today

I spoke with Lora today. She was extremely helpful answering all my questions! Lora was very polite, patient and cares about the customer!! She deserves more than a 5 - star review!!

Insurer: Fetch

By: Kathy Hetfield

November 26, 2024

I spoke with Lora today

I spoke with Lora today. She was extremely helpful answering all my questions! Lora was very polite, patient and cares about the customer!! She deserves more than a 5 - star review!!

Insurer: Fetch

By: Kathy Hetfield

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