217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I think im getting screwed
I think im getting screwed. Im nervous. Everything is getting rejected. I was promised one thing and getting zero returned. Im thinking i might have to cancel and give Chewy insurance my business
Insurer: Embrace
By: Simba
44% YOY premium increase
The fact they think they can justify raising my premium 44% YOY is unheard of. They want us to be ok with how spending 4k a year for a max return of $2500 is worth it. This is hands down the worst pet insurance company I've dealt with and the fact your they more than double your premium as your peta gets older, the time when they need it the most, shows you where their real priorities are.
Insurer: ASPCA
By: chris siconolfi
Add me to the growing list of customers…
Add me to the growing list of customers who are unhappy with the major rate increase and VERY low or no approved payments when you submit a claim. I have canceled my coverage as a result.
Insurer: Embrace
By: John from Reading, PA
They denied every claim I submitted…
They denied every claim I submitted claiming it was a pre- existing condition- when it was not. ASPCA wouldn’t even cover the euthanasia for my dog who ended up having cancer. Initially, he was diagnosed with pneumonia and only after multiple vet visits did they determine it was lung cancer. The denied my vet visit claim and his end of life care. I paid hundreds and hundreds of dollars for absolutely nothing. I’ve signed my other dogs up for a different insurance. I wouldn’t trust them to honor any claims moving forward.
Insurer: ASPCA
By: DEVON COLE
Less than two weeks was all it took ......
My most recent claim went through lightning fast. It only took a little over a week for Fetch to review my claim and deposit my reimbursement into my bank account. Fetch gives me so much peace of mind knowing they are in the background helping to cover expenses which would be a hardship for me without them. Thank you Fetch!
Insurer: Fetch
By: Linda McDonald
Compassionate Care and Full Coverage
We recently lost all three of our pets (2 cats and a Newfoundland dog) over the stretch of 6 months. Embrace was incredibly supportive covering nearly all our expenses and being most compassionate during this very difficult time. We highly recommend them.
Insurer: Embrace
By: Thomas Macpherson
I absolutely love Pets Best!
I absolutely love Pets Best and I have recommended them to all of my friends and family. They respond to claims quickly and in a timely manner and communicate any delays. I have used their Whiskerdocs as well which was very helpful.
Insurer: Pets Best
By: Michelle
Overall pleased
Embrace pays claims in an orderly manner ONCE they understand the information given them. They repeatedly asked for a diagnosis from my vet and me when the information was already given. Their Customer Service was very professional, polite and helpful once I got through. Overall, they are good but need to work on their review of the claims submitted.
Insurer: Embrace
By: DiAnna
Going thru an appeal on a claim
Going thru an appeal on a claim. Was shocked to also learn that because I called my vet months ago- embrace retriggered a pre-existing condition. For another year.. even thought we’ve had NO issues for 15 months.
Insurer: Embrace
By: Patricia Mahanti
Website is very easy to use and quick to address claims
Website is easy to use and it's quick to address a claim with upload a simple matter from a PDF scan.
Insurer: Embrace
By: Robert Schlitzer