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Pet parents across the U.S. and Canada have left over 224,903 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Spot Pet Insurance is a SCAM!
SCAMMER ALERT!!!! SPOT PET INSURANCE IS A SCAM! DO NOT USE! Purchased a wellness and accident policy. SPOT denied the wellness claim. Anaplasmosis was found during the Wellness. SPOT REFUSES TO COVER THE ILLNESS BECAUSE IT WAS FOUND IN THE WELLNESS CHECK, SAYING IT WAS PRE-EXISTING. SCAMMERS, SCAMMERS, SCAMMERS! DO NOT USE SPOT PET INSURANCE!!!!!! To Spot: Don't bother with the canned answer that means NOTHING! You screwed me!
Insurer: Spot
By: Laboo
Easy to file a claim and payment was…
Easy to file a claim and payment was quick. They lived up to all the reviews I read before buying policy. If your pet is part of the family you want the best. Thank You Spot.
Insurer: Spot
By: Robin Buckley
Andrea helped us resolve our issue
Andrea helped us resolve our issue
Insurer: Fetch
By: Tony Antoni
Ease of submitting claim
Ease of submitting claim. Reasonable time frame for review and reimbursement
Insurer: Fetch
By: Jim
Very Satisfied
Submitting claims and receiving payment from Spot is easy, efficient, and quick. Wish I had started using Spot a long time ago!
Insurer: Spot
By: Kathy Dearmas
Bonnie was very helpful with correcting…
Bonnie was very helpful with correcting my claim mistakes. She was patient and answered all my questions, except coverage, but that's not her job.
Insurer: Fetch
By: Ellen Plaine
Filing is difficult as I have been…
Filing is difficult as I have been asked to provide records other than a detailed receipt from my veterinarian
Insurer: Spot
By: Jeri Martin
Filing Claims is awful, request excesive amount of information for small things
My company moved from Nationwide to MetLife this year and it has been a AWFUL experience. Its been 1 month since I filed my claim and I weekly get emails of them asking for more information on a simple straight forward short vet visit. They have medical records, charts, receipts and continue to ask for something new each week. No one has ever been available in their "Chat" online feature. Some how my plan is more expensive and the coverage is nonexistent. Would not recommend to a friend. The only reason Im giving a star is because the lady that set up my plan initially was very nice on the phone. It was all down hill from there though.
Insurer: MetLife
By: Kristina
It is easy to submit claims
It is easy to submit claims. If I have a question, Someone was able to answer it.
Insurer: Spot
By: Julie Baker
Easy setup
The application process was relatively simple. Navigating the website is straightforward.
Insurer: Fetch
By: Gregory Bromund