217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They’re fine if you have time to argue.
They consistently deny my claims stating my invoice is unclear (the invoice is a direct screenshot or file from email) impossible to be blurry or illegible. I always appeal and send them the exact thing I have already sent them and then it’s good enough.
Insurer: Embrace
By: Jo Studioso
There needs to be more options for…
There needs to be more options for diagnosis or at least a general exam with the Additional Details for actual description of what was happening.
Insurer: Embrace
By: Diane
The customer service representative was…terrific
The customer service representative was terrific. She was respectful of my time, knowledgeable, and efficient in getting answers to my questions.
Insurer: Embrace
By: Elizabeth Missakian
Very quick response!
Very quick response!
Insurer: Fetch
By: Maria Saavedra
So easy to submit a claim.
So easy to submit a claim.
Insurer: Embrace
By: Hoffman
Amazing comfort and customer service
We entered into the world of pet insurance not really knowing what we were getting ourselves into. When we first signed up with Embrace, our representative was communicative, resourceful, knowledgeable, and most of all reasonable. We didn't really think we would need to use our and planned to keep it in the back of our minds as a "just in case" measure. Unfortunately, that turned out to not be the case. Our puppy fell ill very shortly into our lives together. From the very first claim filed through the ultimate decision to end his suffering, the team at Embrace was outstanding. We were comforted knowing that we could provide as much care as was needed - and when the time came to make the hard decision, the outreach from Embrace warmed and comforted us. While I certainly do not wish our experience on anyone, I'm happy to have had Embrace with us through it.
Insurer: Embrace
By: Luke Herman
Fetch is incredible
Fetch is incredible. Their process is fast and their terms are generous. A must for any pet owner
Insurer: Fetch
By: Anonymous
Happy Client
The reimbursement process is very fast! This is really the first year we've had any claims and we are very pleased with the service.
Insurer: Fetch
By: Linda
First time Quote
I dealt with Fabrice, he was professional. Explanation for the different policies was clear. He was patient and did not mind when I interupted to gain more information on vacination policy.
Insurer: Fetch Canada
By: dee wylde
Quick pre-approval process and timely…
Quick pre-approval process and timely reimbursements. Easy to upload invoices for claims!
Insurer: Embrace
By: Emily Tryon