224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Repeatedly requests same information…
Repeatedly requests same information already provided. Seems more interested in delaying or denying than actually paying claims, if they actually ever do.
Insurer: Embrace
By: Michael McCoy
So far so good!
So far so good. Easy to submit claims and they are processed quickly.
Insurer: MetLife
By: DB
Easy to send vet bills and quick…
Easy to send vet bills and quick response
Insurer: Fetch
By: Tony Scacca customer
Very easy to send in claims online and…
Very easy to send in claims online and reimbursement is quite fast...direct deposit into your checking account...if you choose.
Insurer: MetLife
By: customerMary
Caring
Their first question was how my pet is doing, while submitting the claim. So I am touched.
Insurer: MetLife
By: Canbolat Mahmutoglu
Called in on a weekend and immediately…
Called in on a weekend and immediately got through to an agent, Josh Sabado. I told him my specific coverage question and he immediately understood and gave me the answer I needed, no other unnecessary info. He felt like a human giving me real life pros and cons of my current provider and what coverage I was considering. I work in insurance so I know what gimmicks are used, and he didn’t use any. He also knew how to answer a more difficult question about how they price their policies, which was reassuring that he knew his stuff and their pricing strategy wasn’t to give discounts for new policies and then jack them up the next year. I ended up buying a policy thanks to my call with him. It was quicker and easier than when I called my current policy to cancel (stuck in phone prompt hell, having to through annoying rep questions and scripts they were required to read me, versus just answering my needs.) Would use Josh again. Thanks!
Insurer: Fetch
By: Cait D
Easy to submit claims
Easy to submit claims. Fast, efficient processing.
Insurer: MetLife
By: customer
Heartless and thoughtless
I explained my situation and was given correct information. However - very important - tell your people NOT to wish someone a wonderful day when the client has just informed them that their pet just died the previous day. Completely heartless and unthinking. I told her so. Some words of sympathy and condolence would have been appropriate, not a cheery “enjoy the rest of your day”. is she a robot or a human being with a heart?
Insurer: Pets Best
By: Sheila Kaplan
Very easy and very quick payment
Very easy and very quick payment
Insurer: MetLife
By: customer