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TOTAL CONFUSION
I got my Pit mix puppy November 3, I took him to the vet November 4. He was a rescue. He was pretty sick and had skin issues. I'm JUST finding out that his skin issues ARE not covered because it had not been a year since he was treated for it last. I'm pissed because I got the coverage because I know Pits have skin issues. I thought I explained this to the rep when I purchased it. I'm waiting to hear back after they've listened to the call to see if it was her error. I'm sure it's explained, but I either didn't understand or read it carefully enough. Just be CAREFUL read it carefully, the terms and conditions. It's stating it's a chronic issue because it's all dermatalogical. Flaky skin and hot spots are the same thing according to Embrace. Their Wellness is excellent. Just ask 1000 questions!! BE AWARE! The wording is tricky! I may owe them an apology, but I still feel duped. I'm tempted to cancel. I had recommended them to A LOT of folks! SMH.
Insurer: Embrace
By: Toriana
They are the best!
We decided to insure our daughter's service dog (Doberman) thru Trupanion after learning that our Vet uses this insurance for his own pets. It has been a truly wonderful experience working with Trupanion. They have answered questions thoroughly, worked well with our Vet's office, processed claims promptly and shown a great deal of concern and compassion for the treatment and recovery of our very special dog. I have recommended this company to others considering insuring their pets and will continue to do so without reservation.
Insurer: Trupanion Canada
By: Lynda
They are the best!
We decided to insure our daughter's service dog (Doberman) thru Trupanion after learning that our Vet uses this insurance for his own pets. It has been a truly wonderful experience working with Trupanion. They have answered questions thoroughly, worked well with our Vet's office, processed claims promptly and shown a great deal of concern and compassion for the treatment and recovery of our very special dog. I have recommended this company to others considering insuring their pets and will continue to do so without reservation.
Insurer: Trupanion
By: Lynda
Excellent Pet Insurance
ASPCA Pet Insurance has been very helpful to me and my Pug Max. It seems that we are visiting the vet for some reason or another. ASPCA processes claims fairly quickly and with ease. I recommend them to anyone I know with a pet.
Insurer: ASPCA
By: Brenda
Caring and professional company
I am very impressed with how quickly they handled our dog's claims and appreciated their concern for his well being. Carmen was very helpful in regards to questions I had about insurance policy and expressed a genuine interest in my dog's health status. Thank you. Marti
Insurer: Trupanion Canada
By: Marti
Caring and professional company
I am very impressed with how quickly they handled our dog's claims and appreciated their concern for his well being. Carmen was very helpful in regards to questions I had about insurance policy and expressed a genuine interest in my dog's health status. Thank you. Marti
Insurer: Trupanion
By: Marti
I love trupanion
I would highly recommend Trupanion! They are friendly, reimburse very quickly and genuinely care about your pet!
Insurer: Trupanion Canada
By: Alyson
I love trupanion
I would highly recommend Trupanion! They are friendly, reimburse very quickly and genuinely care about your pet!
Insurer: Trupanion
By: Alyson
Total rip-off
While they are very courteous always talking in terms of furry families, they were absolutely useless when it came time to file a claim. Very poor customer service and despite enormous time and energy spent on paperwork and over $1200 a year in premiums, nothing in response to claims.
Insurer: Healthy Paws
By: Carolyn
Embrace sets a new standard. It's high.
Embrace Pet Insurance delivers it's promises and lives up to the brand. Straightforward policy, pricing and process. The best customer service I've received. EVER. Clear, quick, responsive communication. Friendly and effective customer service staff. Accurate claim analysis and reimbursement.
Insurer: Embrace
By: Julie