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Denied claim - Won't be keeping this insurance
There was very little communication during the claims process and when you call someone....they can't help. They can just tell you it's been reviewed. Then the claim was denied for "pre-existing" but there was not pre-existing. I will be cancelling this insurance.
Insurer: Pets Best
By: Jennifer
I liked the $10,000 annual coverage…
I liked the $10,000 annual coverage despite the $2,500 annual deductible. All pet insurance policies don’t cover pre-existing, so that clause was off the table as a consideration. Paying $50 a month to get $10,000 protection was a no-brainer.
Insurer: MetLife
By: Dionisio Goden
Easy and fair
The ease in submitting the claim and they reviewed fairly.
Insurer: Pumpkin
By: Jessica
It was easy to get
It was easy to get
Insurer: MetLife
By: nancy bradshaw
What a scam
Have had insurance for more than 10 years. First claim denied. Dog had eye infection. Denial excuses make no sense. Don't waste your money. Put aside 100 bucks a month into a savings account.
Responses unlikely
This company is awful. I paid upfront for a year and their website / app never works. I have been trying to file a claim for weeks and cannot submit anything. You call their number and no one picks up. You send them an email and no one responds. Time to reach out to a lawyer to get my money back.
Insurer: Pets Best
By: Katie
needed to add another pet but could not
needed to add another pet but could not
Insurer: MetLife
By: Christopher Clay
Disappointed with insurance
Vet was great, insurance not so much.