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Not very transparent.
Price is competitive against other quotes I shopped for. Wellness plan seems like a great deal. Ultimately I didn't purchase. I asked Embrace to review/advise if a particular matter would be deemed pre-existing or not, I also provided up to date medical records from my Vet to support the request. Their stance was they would not review medical records to advise on coverage until after I buy and wait for the 14 day waiting period. I get that things can come up between date of purchase and day 14, but my question was just as of today can you tell me if "X" would be considered pre-existing, based on the current records.
Insurer: Embrace
By: dc
Warning
Warning, do not get this insurance for your pet. My pets policy went up from $65 monthly to $179 monthly from 2024 to 2025. I have been a customer for 9 years and have referred many people. I will no longer keep a policy with this company or recommend it after this experience. I’m deeply saddened by this price gouging. Disappointed Vet Tech
Insurer: Fetch
By: Tia Gilkerson
5+ Stars
I’ve used Embrace for 3 of my 4 cats( the z4th one I adopted when he was 14 so he wasn’t eligible for coverage l). All payments have been made promptly. Any payments not made were explained in detail with the option of calling for more information. Recently, one of my cats was so ill she had to be euthanized. The staff at Embrace were very sympathetic and kind. I have never had any issues with staff with this company. Everyone has always been kind, knowledgeable and sympathetic. I will continue using them my pet insurance needs.
Insurer: Embrace
By: Colleen
Very professional and helpful
Very professional and helpful
Insurer: Embrace
By: Linda Morgan
Wisma
Wisma , the rep.. she made this a very pleasant phone call . Her knowledge of the system her excellent listing skills and her trouble shooting skills made things alot easier then I thought .
Insurer: Sonnet
By: LAURA
Great Insurance and easy process to…
Great Insurance and easy process to file claims
Insurer: Embrace
By: Shabs swamy
Easy
Easy, quick and efficient. Good communication
Insurer: Fetch
By: NettieP
Great customer service ever and great…
Great customer service ever and great information that was given thank you to both ladies
Insurer: Prudent Pet
By: Chrisdavisoakharborgmail.com
Good service
Had to cancel my police and Marcus did it like a champ
Insurer: Sonnet
By: Jose Cacheiro