208,287+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick claim reimbursement
My vet was able to file a claim and be reimbursed almost immediately. Much better than paying up front and waiting on reimbursement.
Insurer: Trupanion
By: John Lewis
All my transactions with Trupanion have…
All my transactions with Trupanion have always been processed in timely matter and all the questions I have ever had have been taken seriously and professionally. I give them a thumbs up!
Insurer: Trupanion
By: REBECCA MAISON
My questions were answered very well
My questions were answered very well, and my order seems to be moving 100% well so far.
Insurer: MetLife
By: Dave T
Great Pet Insurance, Fair Price
MetLife has paid my claims promptly and when I needed to adjust my premium to make it more affordable, they were able to help me figure out the best way to do that. Customer service is always available to answer my questions.
Insurer: MetLife
By: Judy V
Helpful fast and easy to submit a claim
Agents were very helpful, I submitted a claim, I waited about a week and had not heard anything, my claim said in process, when I called I was told I was missing documents, and as soon as I emailed my missing documents, the claim was processed right away and direct deposited into my bank account.
Insurer: Spot
By: Happy paw parents
Trupanion does not cover routine…
Trupanion does not cover routine veterinary care like annual physicals or vaccines, which is surprising given that many other pet insurance providers (such as Nationwide) include at least some preventive coverage. The monthly cost is significantly higher than other pet insurance plans I’ve had, making it especially disappointing that routine care isn’t covered at all. I can see how this policy might make sense for someone primarily concerned about major medical events, but for everyday pet care, the value just isn’t there. I insure a Bernese Mountain Dog and a cat and currently pay just over $300 per month—about $3,600 per year. I was recently notified that Trupanion has submitted a rate increase request in my state, and if approved, my premium could increase by 41%. That would push my monthly cost to over $400 for coverage that excludes most routine needs. At that point, the cost simply doesn’t justify the benefits, and I’ll likely have to cancel the policy. Overall, the value does not align with the price.
Insurer: Trupanion
By: Shannon Knowlton
I highly recommend MetLife Pet…
I highly recommend MetLife Pet insurance. Claim process is straight forward and efficient. Gives me peace of mind.
Insurer: MetLife
By: Kathleen U
I’ve been with Pets Best for five years…
I’ve been with Pets Best for five years now, and I am so glad I chose them over the other options. They’ve treated me and my dog with such fairness. Every time I submit a claim, I feel like they are on my side—they really try to understand the medical issues and look for ways to help cover the costs. The online process is a breeze, and I’m always impressed by how quickly they respond. If you’re looking for a company that actually cares about its members, I can’t recommend Pets Best enough.
Insurer: Pets Best
By: insurgmail.com
The fast response on claims
The fast response on claims. Was easy to file a claim.
Insurer: Pumpkin
By: Michel