154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 01, 2024

Petsbest helps my pets get the care…

Petsbest helps my pets get the care they needs while they we are managing their health issues. Thank you so much!

Insurer: Pets Best

By: C M

December 01, 2024

Pets Best Greyt Choice

Pets Best has been a great choice for my retired greyhound racer. She is able to enjoy her best life with Pets Best coverage of acupuncture and holistic elder pain management. Love the variety of coverage.

Insurer: Pets Best

By: Sarah Rideout

December 01, 2024

A Complete Scam - Avoid Pets Best at All Costs!

If you’re considering Pets Best Insurance, save yourself the frustration and look elsewhere. My experience has been nothing short of a nightmare. They have made every excuse imaginable to avoid paying a single claim, twisting the vet’s words and inventing loopholes to deny coverage. Even with clear documentation from my veterinarian, they somehow found a way to reinterpret or outright dismiss it. It felt like they were more focused on protecting their profits than providing the coverage they advertise. Every claim turned into a drawn-out battle, only to be met with another denial and zero accountability. This is not pet insurance—it’s an expensive illusion. I paid my premiums on time and trusted them to have my pet’s back, but all I got was stress and wasted time. If you value your money and your peace of mind, do yourself a favor and steer clear of Pets Best. They’re the worst.

Insurer: Pets Best

By: Daniel

December 01, 2024

The turn around time from submitting invoice to getting refund

The turn around time for my puppies wellness exam invoice and getting the refund back to me was way faster than I expected it to be.

Insurer: Pets Best

By: Alysen Fedewa

December 01, 2024

Embrace Pet Insurance, 'STAY AWAY"!!!

Embrace seems like a great insurance on the surface, but when you actually go through the claims process, they try and try hard to throw as many excuses, i.e. medical records b.s., to not pay out claims. This has been a disaster of experience dealing with this Embrace Pet Insurance. They have finally paid out some claims but not all that they are suppose to, and every single claim has been like wrestling a gorilla. In addition they raised my monthly premium 100% over the first year and only year I have been with them. I do not recommend this insurance to anyone.

Insurer: Embrace

By: Adam Vargas

December 01, 2024

Easy and quick to file claims

My dog had a dental tumor that required surgery to remove and biopsy. Submitting the claim was super easy through Healthy Paws, and I received reimbursement for eligible coverage via direct deposit within days. I really appreciated how easy and smooth the process was.

Insurer: Healthy Paws

By: Rose C.

December 01, 2024

My fur baby was born with a congenital…

My fur baby was born with a congenital condition, however, he passed the orthotic exam and didn’t have any debilitating symptoms until 5 mos after the exam. Met the spend down requirements but they said they wouldn’t cover Tuckers condition since it was pre existing. The whole purpose of health insurance is just this…. Tucker was a year old plus 8 mos. His condition should have been covered. Period. Whether it’s congenital or not his symptoms showed in the latter part of his existence. These guys suck. Done. Waste of money.

Insurer: Embrace

By: Dawn Marie Howell

Verified December 01, 2024

The lady that helped me figure out what…

The lady that helped me figure out what the hold up was on my claim we got it resolved.

Insurer: Embrace

By: NAH

December 01, 2024

A Complete Scam - Avoid Pets Best at All Costs!

If you’re considering Pets Best Insurance, save yourself the frustration and look elsewhere. My experience has been nothing short of a nightmare. They have made every excuse imaginable to avoid paying a single claim, twisting the vet’s words and inventing loopholes to deny coverage. Even with clear documentation from my veterinarian, they somehow found a way to reinterpret or outright dismiss it. It felt like they were more focused on protecting their profits than providing the coverage they advertise. Every claim turned into a drawn-out battle, only to be met with another denial and zero accountability. This is not pet insurance—it’s an expensive illusion. I paid my premiums on time and trusted them to have my pet’s back, but all I got was stress and wasted time. If you value your money and your peace of mind, do yourself a favor and steer clear of Pets Best. They’re the worst.

Insurer: Pets Best

By: Daniel

Useful
December 01, 2024

Had them for a couple months and 1st…

Had them for a couple months and 1st Claim Petsbest paid $0 Time to cancel them !

Insurer: Pets Best

By: Al A

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