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So Glad I Have Pet's Best
Pippa had a Urinary tract infection which made for many uncomfortable and expensive trips to the vets. Pet's Best was professional and prompt in all correspondence and payment. Thanks so much and Pippa thanks you too!!! LK
Insurer: Pets Best
By: LK
Expensive but there when we needed it.
Our three year old English Cocker Spaniel stopped eating a few months ago. After several days eating next to nothing, we took him to the vet who diagnosed pancreatitis -- a potentially fatal condition. After the initial examination, Trupanion paid 90% of the remaining costs for the treatment and medicines he needed. Simon got better but has to eat special food for the rest of his life. Trupanion has continued to pay 45% of the cost of this food.
Insurer: Trupanion Canada
By: Tyson
Expensive but there when we needed it.
Our three year old English Cocker Spaniel stopped eating a few months ago. After several days eating next to nothing, we took him to the vet who diagnosed pancreatitis -- a potentially fatal condition. After the initial examination, Trupanion paid 90% of the remaining costs for the treatment and medicines he needed. Simon got better but has to eat special food for the rest of his life. Trupanion has continued to pay 45% of the cost of this food.
Insurer: Trupanion
By: Tyson
Better than Expected
First time using. Got all but $20 back on a wellness exam.
Insurer: Embrace
By: Linda
Saving money with Healthy Paws.
My two Chocolate labs (Lily & Sofie)have been with Healthy Paws since 2012 and in that time, I've saved thousands of dollars in vet bills. I'm completely satisfied with Healthy Paws and their Efficient claims processing system. I have tried various other dog medical insurance companies and have been very disappointed with service and cost. Healthy Paws is unique and professional and they care.
Insurer: Healthy Paws
By: Robert
Great service
I have three cats insured with Healthy Paws, two of them are 4.5 and one is 2.5 years old. I've had doubts about getting pet insurance at all at first, especially since I have a cat with a preexisting condition - epilepsy and I thought insurance wouldn't help much in his case. However, it did help when he had a mystery episode of hepatitis this March, unrelated to his other illnesses. This review, however, regards one of my other cats, quite young and perfectly healthy, who just had a very scary fall (inside our home), so bad that he ruptured his bladder and needed major surgery. Fortunately, he's recovering well. In both cases, Healthy Paws handled our insurance claims very quickly and did not hesitate to cover the quite significant bills, as per the policy. It does feel better after going through a scary episode like that and a huge bill (for surgery and hospitalization) to get most of your bill covered by insurance and the check just two-three days after the claim is processed. All in all, I'm very happy with my choice in Healthy Paws. So far, customer service has been great, claims are being processed quickly and fairly.
Insurer: Healthy Paws
By: Loredana
A Pleasant Surprise
I have always been wary of pet insurance. However, I chose Pets Best as I have 4 cats and I like to keep them healthy. I had a serious illness with my oldest cat (who passed away). I filed a claim with Pets Best. They responded quickly and paid the claim. They even called me to express their condolences. Their rates are very fair. I would recommend them to anyone.
Insurer: Pets Best
By: Paul
Great Service and Quick Reimbursement
This was my first time to ever have or need to use pet insurance. The service was great and very quick in processing my claim. I adopted a retired military working dog (technically he had a "career change" since he is only 2 years old). Gus is the sweetest GSD you will ever meet. He got very sick a few weeks ago and spent 5 days in a row at the animal hospital. I was worried when the bills started stack up, but Healthy Paws was quick to process my claims and communicate with me about how Gus is doing. He is recovering nicely and it is great to have my happy playful buddy back.
Insurer: Healthy Paws
By: Kimberly
Trupanion Heartache
I had a one year old dog with zero pre existing conditions. She was playing in my fenced in back yard and that night couldn't jump on the couch. I took her to the emergency where they did x-rays, and told me to see an orthopedic specialist. I did and they diagnosed her with bilateral torn ACL's. They told me not to worry that it obviously isn't pre existing based on the x-ray report, and their exam. First, they accused me of insurance fraud because this accident happened in my first 30 days. Then they took so long giving approval/payment for the first trip to ER that I went ahead and did the surgery. After 6 weeks of the initial visit they approved that. Then, they declined her injury based on the x-rays 6 weeks later on her post surgery. So yes, six weeks later it is pre existing. Lets try looking at the x-ray report the day we went to the emergency when it happened. That is not pre existing, and they admitted to me they never got the report. So they didn't even get all their paperwork in 6 weeks time, but it doesn't matter they just needed some excuse the deny the claim because it was too much money for someone who just applied to their insurance. Hopefully, no one else's pets will have an accident when you first get insured!
Insurer: Trupanion Canada
By: Naomi