154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

341,925 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,683 reviews

4.9
Healthy Paws

10,937 reviews

4.9
Fetch

5,158 reviews

4.9
Trupanion

58,918 reviews

4.9
Pets Best

14,584 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

September 01, 2014

Pleasurable Experience

My dog was diagnosed with Pancreatitis after a battery of tests and X-rays. With medications and a special diet he is now doing well. Filed a claim with Healthy Paws for our expenses. They responded within a few days that the claim was being processed and I believe in no more than a couple of weeks I recieved a check. Prompt and efficient service.

Insurer: Healthy Paws

By: John

Useful
September 01, 2014

HIGHEST PRAISES FOR PETS BEST

I can't say enough good things about Pets Best Ins. Last year my 12 year old Miniature Schnauzer, Shelby was diagnosed with Diabetes, then as a result of the Diabetes got cataracts. Thanks to my Pets Best Insurance I was able to give her cataract surgery & save her sight. But as if these 2 medical issues weren't bad enough during the year as we were working with the vet to get her insuline regulated, she has had 2 bouts of Pancreatitis, a Urinary Tract Infection & eye infections. Needless to say, she has had a rough 1 1/2 years, but knowing that I had Pets Best behind me to help with the expenses, I was able to get the care and hospitalization she needed. Pets Best is ALWAYS prompt in their claims processing. I've had pet insurance with another company and it was such a hassle; they would only "pay a portion of this and a portion of that", or were constantly returning the claims for further information or wanting the actual doctor's comments and signature on the claim. They were a real hassle!!! Seems they were always trying to cut the claim amount, deny it or hassle me so much that I just gave up. I just didn't have time to do all they wanted. I've NEVER had this problem with Pets Best!! With all the stress of the past 1 1/2 years, it was nice to have an easy & prompt claim experience with Pets Best. I can't thank Pets Best enough and don't know what I would have done without you.

Insurer: Pets Best

By: Beverly

Useful
September 01, 2014

Simple and fair claim processing

My five year old Yorkie suddenly developed a serious limp which I was unable to resolve without a visit to the vet. Since this was our first claim I was expecting a certain amount of paperwork and delay and was pleasantly surprised with the ease of submission and prompt settlement. A followup call from Customer Support was totally unexpected but welcomed.

Insurer: ASPCA

By: Karen

Useful
September 01, 2014

Pam Miller

Healthy paws is the best! Our sweet little girl has had two knee replacements and now cancer on her back. Healthy Paws has been easy to access, someone is always there to assist and claims are reviewed and paid quickly. I don't know what we would have done without insurance and Healthy Paws is the only answer.

Insurer: Healthy Paws

By: Roxy

Useful
September 01, 2014

They were great

Ralphie our boxer started to have seizures for no reason. We worked with the vet to confirm it. The treatment was pre authorized by the vet with Trupanion. Who took care a of the claim immedieatly. I also recomed Trupanion to my friends due to their gReat customer service.

Insurer: Trupanion Canada

By: Louie

Useful
September 01, 2014

They were great

Ralphie our boxer started to have seizures for no reason. We worked with the vet to confirm it. The treatment was pre authorized by the vet with Trupanion. Who took care a of the claim immedieatly. I also recomed Trupanion to my friends due to their gReat customer service.

Insurer: Trupanion

By: Louie

Useful
September 01, 2014

great response time

Trupanion's policy is straightforward and the company reimburses within days of receiving your paperwork. We have been very happy that we chose Trupanion to cover our dog.

Insurer: Trupanion Canada

By: Maryanne

Useful
September 01, 2014

great response time

Trupanion's policy is straightforward and the company reimburses within days of receiving your paperwork. We have been very happy that we chose Trupanion to cover our dog.

Insurer: Trupanion

By: Maryanne

Useful
September 01, 2014

my first claim experience

Wow is all I can say! I am a new Embrace customer,having insured my yorkie Jada and her brother a terrier mix Bogie. Super fast claim experience which I would rate A+++++ I took both my guys in for their annual checkups and my wellness claim was processed and my check was in hand within 10 days. I pray I never need to use the accident and illness policy's, but I have peace of mind that it is there if I need it.

Insurer: Embrace

By: Michelle

Useful
August 31, 2014

Excellent Service

We have Healthy Paws insurance for our two Irish Wolfhounds Emmett and Olivia. Recently I've had to make four claims in a short period of time for a significant respiratory problem for one of them. I found Healthy Paws to be prompt in processing claims, one of which was for well over $1000, with absolutely no hassle. They also followed up to find out how my dog was doing...my human insurance doesn't do that! So, I don't think they are the rock bottom cheapest alternative out there, but I don't find them crazy expensive either and worth every penny. This is our first experience with pet insurance and I am very pleasantly surprised.

Insurer: Healthy Paws

By: Sharon

Useful

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