216,890+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Poor cutomer service
Poor cutomer service. I have been waiting over 30 days for a pre-approval before dental work under their "every tooth covered" policy. In trying to get an update I only receive automated or scripted replies with no real information. They cover my pet's medication no problem but even if they end up covering her dental I cannot recommend them based on the support I have received relating to the claim.
Insurer: Fetch
By: Sam B
The time came when I needed the…
The time came when I needed the insurance the most, and Embrace did not disappoint. My dog had a surprise tumor/cancer and he underwent emergency surgery. I was reimbursed more than expected, and very happy with the outcome.
Insurer: Embrace
By: Jeremiah
Very pleased
The coverage of my sonnet policy is better and less expensive than the previous one. Any questions I had regarding policy were answered promptly and exhaustively. There was no long wait for agents to respond. Very pleased with service provided so far.
Insurer: Sonnet
By: Zig
Worst insurance.. run!!
When i asked why they would not cover my $800 invoice from my vet for my dog who was diagnosed with pancreatitis they told me my dog had a pre-existing condition when he did not. I asked why they said that and they said because i told the vet he was sick the with the sicknees the night before. What the ?? Also it took them over a month to determine this bull
Claims
This was the easiest thing I’ve ever have done quick and prompt with any questions. Claim was pd within a week. Thank you
Very easy to submit claims
Very easy to submit claims. I have been using Embrace for years. Always satisfied with service.
Insurer: Embrace
By: Lorraine Farley
Pets Best- highly recommended
Pets Best has been very easy to work with. They review claims quickly and send payment quickly as well. Their customer service has been easy to work with as well.
Insurer: Pets Best
By: Whitney
Horrible Insurance Provider
They go up on their rates 30% each year, never pay a full claim, and take 4-6 weeks before you hear anything. My rate went from 113.00 per month to 170.09 and I had no payout. Stay away from this provider.
Insurer: Pets Best
By: Jeff
Healthy Paws is the only pet insurance I trust to protect my dogs!
I cannot exclaim my praise for Healthy Paws loud enough! I have been a Healthy Paws customer for years and have had zero problems. I use their direct deposit option for reimbursement and have always received the money faster than they promise. My healthy Paws policy has really paid for itself since my dog got diagnosed with cancer. They have paid every claim keeping him as healthy as possible for as long as possible and the only questions they ask is how Tyson is doing. I have had the option to get different pet health insurance through my employer but Healthy Paws has always covered any need my pets have and I would not trust any other company to protect us the way Healthy Paws has.
Insurer: Healthy Paws
By: Jason