216,890+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

216,890 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,788 reviews

4.9
Healthy Paws

11,076 reviews

4.9
Fetch

5,403 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,940 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

December 04, 2024

Ease of claim filing

Portal is very user friendly. Quick response time on claims.

Insurer: Embrace

By: Erika

December 04, 2024

Deceptive billing practices

Been with you for several years, and been very happy, until now. I never received a renewal email notice this year, nor did I receive notice the day before I was billed. Seems convenient, seeing as my premium had a 200% increase. And because I didn't notice it until the day I was billed, and you were closed , I had to wait until the next day to cancel. And then I was charged 15 dollars for those 2 days. You don't allow cancelation through the website. So, you should have 24 hour coverage, so when someone gets blind sided, they can take action immediately. I feel it is deceptive billing practices, and that is how I am going to address it to the BBB. I have had the same email address since joining, and it wasn't in my junk mail. I am sure I am not the only one who has been surprised.

Insurer: Embrace

By: terry L

December 04, 2024

Customer Service is Key

So far this company has been very smooth to deal with. My questions are always answered by kind representatives. In addition submitting claims are so very simple & paid out within a VERY reasonable time frame. Thank you to everyone @ Embrace Pet Insurance

Insurer: Embrace

By: Joy Kisselburg

December 04, 2024

I can rely on Embrace for my BFF Minkie

I am relieved when the vet charges are presented, because I know I’ve got insurance to cover most of it. The process is carried out in a few days. In complex things, it might be a bit longer. But it’s amazingly fast. I consider myself blest to have Embrace and a great vet clinic for my little pal. The Embracers are friendly, efficient and professional. They understand the trauma of having an unwell animal companion. I’m 100% with Embrace!

Insurer: Embrace

By: Lucia Bartoli

December 04, 2024

Great experience

Amanda was really great, she was super efficient and helpful, also very understanding on my situation regarding changing ownership of my account. She was very kind and id definitely like to work with her again in the future if any further help is needed with my account.

Insurer: Fetch Canada

By: lydia Jackson

December 04, 2024

Claim

Easy straight foward

Insurer: Embrace

By: Miguel Pacheco

December 04, 2024

Cross-Border Coverage

I recently moved back to Canada from the USA and had issues updating my cat insurance policy in the App and on the website. Today, Josh Sabado reached out and everything was arranged in less than 10 minutes. He was professional, knowledgeable and a pleasure to deal with. Being able to keep the same pet insurance in both the US and Canada has helped reduce the stress of the cross-border move.

Insurer: Fetch

By: Krista S

December 04, 2024

Worse pet insurance ever

Worse pet insurance ever ! Always giving excuses to not approve claims. Please don’t buy this insurance it’s a waist of money they will not approve any of your claims even with all the medical records. Additionally when I tied to cancel they were even making excuses to not cancel it by claiming there was no one there to cancel . Ridiculous!

Insurer: Spot

By: Cristabel Porras

Verified December 04, 2024

Highly recommend

Everytime i call, I get amazing customer service. They are so helpful and kind, its very refreshing. And my dog has amazing health insurance! Highly recommend.

Insurer: Prudent Pet

By: Jenni

December 03, 2024

Joshua Sabado was awesome

Joshua Sabado was awesome. He helped me understand what I was signing up for. He was personable and it was a pleasure talking with him.

Insurer: Fetch

By: Wendy Loffredo

Compare top pet insurance providers plans.