216,890+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ease of claim filing
Portal is very user friendly. Quick response time on claims.
Insurer: Embrace
By: Erika
Deceptive billing practices
Been with you for several years, and been very happy, until now. I never received a renewal email notice this year, nor did I receive notice the day before I was billed. Seems convenient, seeing as my premium had a 200% increase. And because I didn't notice it until the day I was billed, and you were closed , I had to wait until the next day to cancel. And then I was charged 15 dollars for those 2 days. You don't allow cancelation through the website. So, you should have 24 hour coverage, so when someone gets blind sided, they can take action immediately. I feel it is deceptive billing practices, and that is how I am going to address it to the BBB. I have had the same email address since joining, and it wasn't in my junk mail. I am sure I am not the only one who has been surprised.
Insurer: Embrace
By: terry L
Customer Service is Key
So far this company has been very smooth to deal with. My questions are always answered by kind representatives. In addition submitting claims are so very simple & paid out within a VERY reasonable time frame. Thank you to everyone @ Embrace Pet Insurance
Insurer: Embrace
By: Joy Kisselburg
I can rely on Embrace for my BFF Minkie
I am relieved when the vet charges are presented, because I know I’ve got insurance to cover most of it. The process is carried out in a few days. In complex things, it might be a bit longer. But it’s amazingly fast. I consider myself blest to have Embrace and a great vet clinic for my little pal. The Embracers are friendly, efficient and professional. They understand the trauma of having an unwell animal companion. I’m 100% with Embrace!
Insurer: Embrace
By: Lucia Bartoli
Great experience
Amanda was really great, she was super efficient and helpful, also very understanding on my situation regarding changing ownership of my account. She was very kind and id definitely like to work with her again in the future if any further help is needed with my account.
Insurer: Fetch Canada
By: lydia Jackson
Cross-Border Coverage
I recently moved back to Canada from the USA and had issues updating my cat insurance policy in the App and on the website. Today, Josh Sabado reached out and everything was arranged in less than 10 minutes. He was professional, knowledgeable and a pleasure to deal with. Being able to keep the same pet insurance in both the US and Canada has helped reduce the stress of the cross-border move.
Insurer: Fetch
By: Krista S
Worse pet insurance ever
Worse pet insurance ever ! Always giving excuses to not approve claims. Please don’t buy this insurance it’s a waist of money they will not approve any of your claims even with all the medical records. Additionally when I tied to cancel they were even making excuses to not cancel it by claiming there was no one there to cancel . Ridiculous!
Insurer: Spot
By: Cristabel Porras
Highly recommend
Everytime i call, I get amazing customer service. They are so helpful and kind, its very refreshing. And my dog has amazing health insurance! Highly recommend.
Insurer: Prudent Pet
By: Jenni
Joshua Sabado was awesome
Joshua Sabado was awesome. He helped me understand what I was signing up for. He was personable and it was a pleasure talking with him.
Insurer: Fetch
By: Wendy Loffredo