216,891+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Simple and efficient
This is the second time I've had to make a claim for my Young cat. The first claim was an unexpected emergency that cost several thousand dollars. The second was simply a wellness visit for booster shots. Both times, the process to submit my claim was really easy. I could do it all from my phone through the app. I was reimbursed within about a week After submitting all the documents needed. For one cat, my monthly payment has increased, and it's about $55. Which is a little high. But the peace of mind and ease of reimbursement makes it worthwhile.
Insurer: Fetch
By: Erin
They claim they don't penalize you for…
They claim they don't penalize you for claims; but you will be coverage reductions and multiple fold price increases if you want to keep the policy. Since you have one shot on pet insurance to avoid pre-existing clauses, this is not a company that you want to keep if you have to actually use the insurance.
Insurer: Fetch
By: Justin Young
Pricy but good Customer Care
I rate them a 3 because I had them for 2-3 years and never had a claim. Not even a minor claim. My rate started around 20 a month and gradually moved up to 35 a month for barebones coverage. I have just in case something happens to the dog but not expecting to use. After the 3rd price hike, I reached out saying I was going to switch to another carrier due to their rates and asked if they could look at my history and see if there was anything that could be done with the rates. They said no. I have since switched to PetsBest and my rate for higher coverage is less than 1/2 the cost. On the flip side, their app and customer care were always good to deal with but again I never had a claim. If you are in my shoes, I'd look elsewhere. Too pricy.
Insurer: Embrace
By: ricky
I've had this insurance for 3 years now…
I've had this insurance for 3 years now and have not submitted claims until recently. Wish I had been more diligent! We now have 1 fur baby and I've used it for his wellness exam and was reimbursed the 90% of the total amount. That was amazing. Recently had dental surgery due to an abscess - I am waiting on the approval for the amount it will cover. So far the company has been very easy to work with.
Insurer: Embrace
By: Bonnie Kitchen
Great
So far, this has been really beneficial for my dog! The app is easy to use & its easy to submit a claim. The only downsides are, 1. They didn't tell me that I had to submit a years worth of vet info into the portal or online when we initially get the policy. I had submitted for a claim when we purchased Simparica Trio & it was stating it needed more information, but wasn't listing what was needed. I highly suggest for them to make an update on that process. 2. It takes a long time for them to process claims. I submitted my most recent claim on 11/2/24 and we just received the approval yesterday 12-3-24 & it will take an addtl 2-3 business days for the payment to post to our bank account. But I have not been denied for any claims. We purchased this over the phone & customer service was amazing. I've even had to call in a couple times and the customer srevice both other times were amazing as well, US based customer service too! My husband is a first responder and they give discounts which is also a plus. Overall, I would purchase this again for my dog, but they definitely have a little tweaking to do.
Latest 1 comments
I am so glad the Nevada Humane Society told us about MetLife Pet Insurance when we adopted our cat. This is excellent. Within the very first month I had to get my cat surgery for his teeth, and they reimbursed quite a lot. I was hardly expecting anything. This was my first month after all. But the claims filing was quick, and they reimbursed me very quickly. The options for receiving the reimbursement were quick and through. I filed my claim on Nov 27. I was notified about the reimbursement by Dec 9. I am so glad I got this insurance. My benefits were clearly explained, and I am very satisfied. Thanks to this, I will be able to take good care of my cat.
Awesome coverage
What a great provider
Insurer: Pets Best
By: Angel
Worst insurance
Not only did not pay for promised vaccines but also declined coverage for my friends’ stating ‘historic issue’. Which pet has never had illness before signing up for your crappy policy?
Trusted Insurer
I want to recommend Healthy Paws to any pet owner interested in Pet Insurance. We have had Healthy Paws coverage on two of our dogs over the last 10 years. Our first was our Greyhound (Thunder) who was diagnosed with Osteosarcoma at the age of 9. We fought the cancer through our state university veterinary school and our Healthy Paws coverage helped us extend Thunders life for almost a year. A few years later we adopted our Dash from a local dog shelter and have had him from a pup for the last seven years. Last August he was diagnosed with Lymphoma and has been undergoing a regimen of Chemo for the last 8 weeks. Without our Healthy Paws coverage, we would not be able to afford this treatment. I would have preferred to not have to take advantage of this coverage, but it is an absolute blessing when the unexpected illness strikes your best friend. The Healthy paws rates are reasonable, and their coverage is fast and fair.
Easy claim process
I called to clarify coverage and the representative I spoke to was very helpful and informative. Filing a claim on the app was easy and hassle free. I like that Fetch also keeps you posted on the status of your claim.
Insurer: Fetch
By: Kristine
Sheela
Sheela , my Senior Australian Shepherd, of 8 years old, tore her ACL this past Oct. It was going to require surgery, not just surgery but an surgery requiring an Orthopedic type surgery performed. Cost $3,800 , for pkg to repair my dogs ACL. But also , follow ups & meds. Without insurance I would be in a Bind for money to cover the costs. Embrace came through for me & mostly for my dog.
Insurer: Embrace
By: Edward Laurendine