208,464+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims & Customer Service
I am very satisfied and happy with the customer service and claims service provided by Pets Best. I have been a member with multiple pets since 2021 and have referred them to many friends and coworkers. They are quick to reply and resolve issues, their claims process is very quick and easy, and their staff are extremely friendly and caring. In addition they have sent me flowers, cards, and memorial gifts for the fur babies I had to lay to rest over the last few years, this personal touch means a lot. Thank you!
Very easy!!!!
Very easy i love metlife
Insurer: MetLife
By: Michael Vinci
Consistently excellent experience
Having adopted a new rescue dog, I needed but was unfamiliar with pet insurance. My vet recommended that I look at several companies. Ultimately, I chose Pumpkin because of their coverage of dentals, which for small dogs are commonly needed but which can be really expensive. True to their word, they covered the dental needed by the dog without any issues. Other smaller claims have also been handled without a hitch and in a timely fashion. So far, I am very happy with them.
Insurer: Pumpkin
By: Chris
I am so happy that I got insurance for…
I am so happy that I got insurance for Molly right from the very start. MetLife is really quick with their claims and so far I am really happy
Insurer: MetLife
By: customer
Timeliness
This last classmate was professed extremely quickly as opposed to other claims. Thank you.
Insurer: MetLife
By: Bartv67
Friendly, helpful and professional
The representative (Roger) did a wonderful job explaining the working of embrace insurance and how it would work for my two dogs. He was very friendly, helpful and professional.
Insurer: Embrace
By: YVETTE
Great experience!
The entire process was extremely straightforward and efficient. I had my refund quickly. Having the direct deposit option was very convenient.
Insurer: Fetch
By: Brian
It was easy and it was fast.
It was easy and it was fast.
Insurer: MetLife
By: customer Sharon W
Easy as 123..very smooth navigation
Easy as 123..very smooth navigation. Everything was simple and to the point.
Insurer: MetLife
By: finea C