223,601+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,601 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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05/11/2025 They were quite to pay
they were great on the insurance
Insurer: Spot
By: Earl
Nothing went wrong
Nothing went wrong, I just needed help with my first use of the system to receive reimbursement for vet visit.
Insurer: Spot
By: Bobbi R.
clearly explained rationale
clearly explained rationale, and payments in process.
Insurer: Fetch
By: Gary
Easy to sign up
Easy to sign up. Beat price.
Insurer: Prudent Pet
By: tomalleygmail.com
Simple claim submittal process and…
Simple claim submittal process and quick turn around!
Insurer: Spot
By: Stephanie Benson
Easy settup
Everything went well, and the coverage for the price is excellent
Insurer: Fetch
By: darnell thompson
Pets Best is awesome--yet again.
Once again, Pets Best outdid themselves. I accumulated 4 claims, including one vet visit and 3 different prescriptions, and submitted them all at the same time (4 separate claims because each took place on a different day) on May 2. By May 9, I had already received the EOBs (Explanation of Benefits) for all 4 claims and they were accurate. That turnaround is a record, even for Pets Best. I'm super impressed. NOTE: I have been a Pets Best customer for about a decade, if not a little more, and they have always been reliable, accurate, and timely in their processing of claims. When my senior dog passed away two years ago, the very first thing I did when I got my new puppy was to insure him with Pets Best. I remain VERY pleased with their service. Highly recommended.
Insurer: Pets Best
By: Marian Petrides, M.D.
I haven’t received anything about…
I haven’t received anything about coverage in the mail. No phone call. No email. Nothing. I don’t even know if we have a policy at this point.
Insurer: Nationwide
By: Lyndsey Baxter
1 of 2 identical claims processed quickly …
Quick, easy submission and approval for the specific claim I am being asked for feedback on. My only complaint is that I submitted two (literally) identical claims for my two puppies. Same exact services, same vet, submitted at the same time, same everything and only one was approved. Several days later and the second claim is still pending review.
Insurer: Fetch
By: Jess
Courteous and knowledgeable CSR!
Courteous and knowledgeable CSR!
Insurer: Fetch
By: JOYCE IN SOUTH CAROLINA