223,071+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,071 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Embrace was quick to review and pay…
Embrace was quick to review and pay out. Excellent customer service.
Insurer: Embrace
By: Frank Furnari
Quick processing with no back and forth…
Quick processing with no back and forth questioning of the claim.
Insurer: Spot
By: Jim
I have sonnet tenant and car insurance
I have sonnet tenant and car insurance. Recently had it for a major flood due two to the ace storm we had a few weeks ago and had sewage back up into my basement. I have had no luck with this insurance company. I've been calling emailing just getting the runaround from the adjuster. They had a company come out. Look at my belongings that were trenched from the flood that was 4 weeks ago. Finally got a hold of the adjuster last week. He says different. company was coming to look at the stuff to in praise I have still yet to be contacted. He addressed her as no help. My landlord's insurance was amazing. Was he within 2 days with dehumidifiers and fans? They ripped out all the floors and our drywall but unfortunately we'll be unable to be able to replace my floors or my walls until I am allowed to discard of the ruined belongings. I will be looking for a new company for both my insurance needs. This company lacks compassion. They don't care about their clients and what they're going through. I have a child who is in a wheelchair who did spend a few weeks at her grandmother's but unfortunately her grandmother is unable to care for all of her medical needs so I've had to bring her home. So now my daughter unfortunately is stuck upstairs in our living room with her older sister until this insurance company finally decides if they're going to approve or deny the claim. I have been dealing with another insurance company the last 7 and 1/2 years. Regarding my daughters car accident I know how insurance companies work and her case manager and injury lawyers are just down found it about how long they are taking. Regarding ur response to this review I have tryed calling and of course u can't do anything or look anything up because you have hired a third party adjusting company which still is not responding. Just keep getting the runaround. I find this very unprofessional and unfair. I pay for my policy to be covered in these circumstances not to get the runaround you had to be completely ignored.
Insurer: Sonnet
By: madi madi
Great company
The rates are great for all I get. Filing a claim online is so easy. Just took me about 3 minutes!
Insurer: Embrace
By: Diana Reynolds
Why I Recommend Pets Best to Every Pet Owner I Know
I can't thank Pets Best enough for the incredible support and services they provided to my wife and me during one of the most difficult times of our lives. Back in January 2025, we noticed a lump on the nose of our 14-month-old Australian Shepherd. After two weeks of uncertainty and no clear answers, the lump continued to grow, and the word "cancer" started to enter the conversation. It was terrifying. Right away, I contacted Pets Best, and the support specialist I spoke with was incredibly kind and reassuring. They let me know that Pets Best would be with us every step of the way. That gave us the peace of mind to focus on getting our dog the care she needed and explore every option our doctors presented. Over the course of three intense weeks filled with appointments and procedures, Pets Best kept their promise. As vet bills stacked up, they handled our claims efficiently, making a painful and stressful situation much easier to bear. Whenever I share this story, the first question I get is: "Do you have pet insurance?" Without hesitation, I proudly say, "Yes—we have Pets Best." Their policies are excellent, the claims process is simple and transparent, and their support team is top-notch. I've never been put on hold, and every question I've had has been answered quickly and compassionately. Since then, I've become a strong advocate for pet insurance and always recommend Pets Best to friends, family, and fellow pet owners. We now have the same policy for our new 14-week-old puppy—who, unfortunately, has already had a UTI and a broken leg—and once again, Pets Best has been incredible. They continue to make veterinary care easy, accessible, and affordable.
All claims have been reviewed promptly!
All claims have been reviewed promptly!
Insurer: Spot
By: Maria Gork
This was my first time putting in a…
This was my first time putting in a claim and it was very user friendly!! Looking forward to hearing from Embrace.
Insurer: Embrace
By: DGilliland
company and employee impact
Working with Shelly made the entire experience a pleasure. She is very familiar with the entire process and explains everything so that anyone can understand what the are getting and what they are responsible for. I have had several pets insured with Nationwide and have never had an experience that wasn't positive.
Insurer: Nationwide
By: Lane Haskill
Totally worth it and recommend them
After some initial frustration understanding the whole "pre-existing conditions" part of things, I have had only very good experience. They are paying out for chemo treatment for my cat - which seems to be helping her. Online claim submission very easy. Paid within a few days. Good experience with phone and email customer service. I thought they would try to find a way to reject expensive things but has not been true at all.
Insurer: Embrace
By: Karen Hurst
Always great customer service
Always great customer service. Benefits use to be SUPER. Now not as good as they were. Sad I can’t buy the coverage I use to have
Insurer: Nationwide
By: customer