Horrible Customer Service
I was thinking about going with Pets Best, but after being on hold for 40 minutes, and then another wait where I got sent to voicemail, I decided against it.
- INSURER:
Pets Best
- POSTED: 05/07/2021
- BY: Jade
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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Claim payment
I do not feel that you are paying correctly. SM has a seizure symptom and you are not paying for the Keppra until it reaches a deductible by itself which is not correct since it is part of the SM condition.
- INSURER:
Trupanion
- POSTED: 05/07/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Owen was amazing an excellent listener and clear in communicating what I needed to do.
Owen was amazing, an excellent listener, and clear in communicating what I needed to do.
- INSURER:
Trupanion
- POSTED: 05/07/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Very easy claim and fast response
It was super easy. I called the vet and they submitted the claim. It took less than 24 hrs for a response
- INSURER:
Trupanion
- POSTED: 05/07/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I love Trupanion!
Dealing with Trupanion is always a great experience!! My dog would not be alive if I didn't have Trupanion. They have been a lifesaver.
- INSURER:
Trupanion
- POSTED: 05/07/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I GOT THE ANSWERS NEEDED THOUGH THE PRICING IS A BIT HIGH.
I GOT THE ANSWERS NEEDED THOUGH THE PRICING IS A BIT HIGH.
- INSURER:
Trupanion
- POSTED: 05/07/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Lab parents
Always fast and efficient!
- INSURER:
Trupanion
- POSTED: 05/07/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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You are there when I need you.
You are there when I need you. Thank you. But the premiums are getting very expensive for my $200 deductible (plus 10% copay).
- INSURER:
Trupanion Canada
- POSTED: 05/07/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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