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Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Submitted my claim and it processed…
Submitted my claim and it processed almost immediately. Received a check within 2 weeks of submitting the claim.
Insurer: ASPCA
By: Theresa Estile
Pet owner
I had this insurance a few years ago and was so happy with it then I lost my job had to cancel , I’m doing better now so I signed my pets up now while they are healthy and hip to keep it for many years
Insurer: ASPCA
By: Kimberly Johnson
This is a warning from a member with 4 pets over 10+ years
This is a warning from a member with 4 pets over 10+ years I have been a menber with Nationwide pet insurance when it used to be VPI pet insurance. I had a plan that was grandfathered in which was 90% covered with no CAP (this means no matter the treatment they covered the full cost) They tried to push me out by raising the cost the that plan year after year so I played ball with them and dropped it down to 70% covered with no CAP. They always stress to insure the animal since they were a puppy or kitten so everything can be covered through their life without any exempt. So this year they decided to write me that they are canceling my policy becuase the cost to them are too high to cover his plan even though they havent offered this plan in over 7 years and I was grandfathered in. I was told they will move me to the 70% plan and a 10k cap so if my animals had any thing serious over 10k i had to put the money up. Or other wise I can go kick rocks. Even though I have been paying over 10 years of premiums for 4 animals and they were so selfesh and could wait maybe another 5 years until all the grandfathered customer fur babies passed and crossed the rainbow bridge. Instead this $60.3 billion dollar in sales for 2024 company decided to be selfish and not cover and honor the pet plans they gave customers. Its really sad and disgusting that they used the phrase they are loosing money as an excuse to hurt theese animals. I will say over the past 10 years nationwide has been amazing with quick payouts and customer service. But that dose not fix how they handled this selfish situation.
Insurer: Nationwide
By: Chris
Easy as 123
Submitting claims on the Embrace App is incredibly simple. We download and save your invoices and summaries and then upload. Takes all of two minutes and a few days later we receive our reimbursement. We're thankful for the great coverage and team at Embrace.
Insurer: Embrace
By: Iggy’s Parents
Easy to use
My cat, Vlad has epilepsy. He has to take 2 medications, three times a day. It has taken a lot of time, dedication and effort in making sure he's well taken care of. Having such an easy and effective way to submit claims makes this the easiest part of having a cat with feline epilepsy!
Insurer: Pets Best
By: Alicia
DO NOT USE PETS BEST
I paid my premiums and our claim was denied on a technicality. It's all too often we are seeing this in healthcare for people as well as with pets. I would absolutely NOT recommend Pets Best.
Insurer: Pets Best
By: David
Tooth Extraction
My 4-year-old dog had a broken tooth on the upper right side, which required surgery. I submitted the claim to PetsBest immediately after the procedure. The following week, I received an email with a coverage explanation, confirming that 50% of my expenses were covered. Just a few days later, I received the reimbursement. Overall, it was a great experience!
Our kitten Bagel
We had to put my husband's "soulmate" cat to sleep earlier this year. He had been lost without him and our other 2 cats were not stepping up to fill his paws…. Enter this tiny orange ball of purrs…. It was love at first sight! It has been a longtime since we had an actual kitten, but some of the memories of what Holy terrors they can be led us to the search for an insurance company and plan. We decided on Pets Best accident and illness coverage ….little did we know that our little Bagel was going to need that sooner rather than later!! Pets Best was excellent from the ease of filing a claim, to communication with Bagel's Dr and us. The claim took a couple of weeks to settle, but holidays were involved, but after our deductible we received 90% of our total bill directly in our bank account! We hope we don't ever need to file a claim again,but if we do we know we are covered! Bagel is thriving and Pets Best helped us make that happen! "
Very easy to submit a claim!
Very easy to submit a claim!
Insurer: Embrace
By: Sue Sheldon
The claim submission process is very simple and painless.
The claim submission process is very fundamental and expeditious. Reimbursements are always processed timely. If there are any issues, staff provides very descriptive, concise rationale for action taken.
Insurer: Embrace
By: Brenda LaBelle