220,075+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 220,075 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

220,075 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Trupanion

55,032 reviews

4.9
Nationwide

25,260 reviews

4.8
Prudent Pet

2,758 reviews

4.8
Lemonade

831 reviews

4.8
Healthy Paws

11,207 reviews

4.7

Category with most reviews

This chart shows the distribution of review categories.

Verified February 25, 2025

They completed my claims without…

They completed my claims without waiting for everything they needed to actually reimburse me. So I called them and they said they needed the medical records. I called the vets and they stated their offices had sent all of the records the day before and the morning of my call. I wrote to Spot and told them that and they stated "We do not leave claims open indefinitely, and if we reach out to the clinic and the records are not received, the claim is closed." To which I said: "It was not open indefinitely. You literally gave them 4 days and the vets had sent them within that time frame.." So I just wasn't thrilled with their customer reps on the phone and there was a delay in my reimbursement because they incorrectly completed the claim. Edit: they replied that they’re never happy to deny a claim. But let me be clear- they didn’t deny the claim. They just processed it without actually waiting for the medical records that they needed to approve the claim.

Insurer: Spot

By: VT

Verified February 25, 2025

Very pleasant and easy to understand

Very pleasant and easy to understand! Everything was explained in a patient manner and very responsive to my questions. I feel confident in my decision to insure my two fur babies.

Insurer: Trupanion

By: Nancy

February 25, 2025

Pets Best came through when I needed them to.

Pets best is a great insurance as it considered my Pets health and with today’s veterinary prices, it’s a great help in meeting our pets medical bills. I highly recommend them.

Insurer: Pets Best

Veterinarian: Summit Veterinary Services

By: Alex

Useful
February 25, 2025

Pleased and relieved for our wallets and cats! 😽😼😻😸

Saving money and much happier! My three adult cats have been on Nationwide for many years due to an employment discount, and we just got distributed a fourth from the universe — a six week-old kitten this time. Nationwide has actually been fine for us, but just fine. Customer service is great, but It's pricey for the coverage while not standing out as really having more benefits than others, so I was shopping around. We LOVE that the pet insurance umbrella debuted and is just as pleasant as our auto & renters experience that we've had for about ten years now. They have a 24/7 vet/nurse assistance line which is amazing, a multi-pet discount which is very fair, and a few different options for coverage that I was able to customize for each cat. My lazy senior has the illness-only plan. The other two (both 7) have both accident & illness, and our kitten has the accident & illness PLUS the BestWellness Routine Care reimbursement add-on. We've been easily reimbursed for neutering, vaccines, etc. We'd burned twice by two other orgs for our kitten, Tr*****on and Me***fe. T******** was a mess from day one, so again, we're extra happy with this outcome. Love you, PetsBest. Thank you! - K & A 🐾 Tommy, Maui, Newt, & Oliver

Insurer: Pets Best

By: Kellee

Useful
Verified February 25, 2025

Information was direct and concise

Information was direct and concise

Insurer: Nationwide

By: Mike

February 25, 2025

Amazing agent experience

Amazing agent experience. Joe was very pleasant and easy to work with. He was very thorough. The policy coverage meets our needs.

Insurer: Embrace

By: EVETTE RICHARDSON

February 25, 2025

Easy to submit claims, quick refund

Easy to submit claims, quick refund. Makes it easy for me to take my dog to the vet without worrying. Also helps with wellness purchases like supplements, grooming, vaccines, etc. Definitely recommend.

Insurer: Embrace

By: Jessica de la Chapelle

Verified February 25, 2025

Share all the knowledge but wouldn’t…

Share all the knowledge but wouldn’t use the card already on file

Insurer: Nationwide

By: Laura Stark

February 25, 2025

Excellent Customer Service

Very happy with the ease & quickness of both submitting a claim & getting a response. Pets Best was recommended by local moms.

Insurer: Pets Best

Veterinarian: Wantagh Animal Hospital

By: Mary

Useful
February 25, 2025

Healthy Paws is the best available!

Healthy Paws had ALWAYS been there for me and my dog Ari! My dogs are my kids…one of my pups, Ari has idiopathic cluster seizures disorder…which is particularly dangerous because if not treated in time can lead to a painful death. I am lucky enough to be near Tufts University veterinary hospital with some of the best neurologists in the world! And through the past 5 years of treatment, appointments, medications, er visits Healthy Paws has been there for me! Living up to their promises, no questions asked, no red tape, just paid claims in a timely manner! Without Healthy Paws, I would have had to take out a second mortgage, but with their help me and Ari are living our best lives together. Thanks Healthy Paws!!

Useful

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