224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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User friendly app and review process
Easy to use app - information saved re: vet/ pet hospital in a drop down bar which saves time; easy to attach files. Email received immediately after claim is submitted so you know it’s been received. Easy to follow progress of claim review on app, which is nice to follow. Time from submission of claim to reimbursement is quite timely, often much more speedy than predicted review time. Reimbursement to an account is seamless and timely.
Insurer: ASPCA
By: Elizabeth Marshall
Prompt and Fair
Trupanion is very prompt and fair when settling claims. My dog has had several health problems and I always know that Trupanion will reimburse me quickly.
Insurer: Trupanion
By: Kathy
I love the way you get back right away…
I love the way you get back right away with claims!!
Insurer: Trupanion
By: Sue
Thank you for the quick support everyTrupanion…
Thank you for the quick support every time. It is piece of mind having the insurance.
Insurer: Trupanion
By: Catherine
Claim was processed and paid in a day
Claim was processed and paid in a day! It doesn't get better than that.
Insurer: Trupanion
By: Jennara
Was reassuring to know we had Spot Insurance
Our fluff had some unexpected medical issues over the course of several months. It was so reassuring to know that we had Spot insurance and could rely on them to help alleviate our financial stress. They were very timely in addressing our claims and made the process very easy.
Insurer: Spot
By: Dee
They don't care about your dog
I really don't understand all the positive reviews. I feel like they're paid. The company has the worst operations of any company I've ever seen. They take a month to pay out claims, have terrible customer service, and most importantly have ridiculous premiums. Year over year increases you can expect between 60 and 90% increases. They don't care about the dogs they care about the money. Terrible company
Insurer: Pets Best
By: Adam Wolf
I love Pet's Best
Pets Best is a great pet insurance. Submitting claims are really easy via the website or the app, which I have on my phone. I just snap a picture of the receipt, click the relevant options, and I can do the whole thing in a couple of minutes. Claim processing is usually timely, and the explanations are clear to understand. When my dog, Smudge, was bit by another dog, I was able to submit a claim for the bill and, because we'd met our deductible, we only owed less than $100 of a $4,000 bill. Pets Best lets me know we can get the care we need for our dog with peace of mind about the costs.