223,482+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 223,482 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

223,482 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

19,966 reviews

4.9
Healthy Paws

11,349 reviews

4.9
Fetch

5,870 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,300 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified May 16, 2025

Best insurance!

Most efficient insurance company I ever worked with! Excellent service, easy to use app and spot on communication. The payment comes fast too. Very happy with Spot I only wish my insurance was this good!

Insurer: Spot

By: Claudia Ryan

May 16, 2025

This company has the worst customer service

This company has the worst customer service. I have been running in circles trying to get more information on why my pet’s claim was declined. Each email and phone call they give me the same general answer of “it was a pre-existing condition” but when I ask how this is determined and show proof that it was not a pre-existing condition they cannot give me any information. They will deem everything pre-existing so they do not reimburse anything. Customer service is all run by bots so it is extremely difficult to talk to a real person.

Insurer: Fetch Canada

By: Meg

Verified May 16, 2025

Excellent Pet insurance …

The ease of applying for pet insurance with great coverage and rates. The fact that my pet was immediately covered with no waiting period and the ease of putting in a claim and them processing it with no hesitation. Also this insurance company is very informative and it fits my budget.

Insurer: MetLife

By: Tracey M Jones

May 16, 2025

Very disappointed in the length of time…

Very disappointed in the length of time it took to settle my claim.

Insurer: Pets Best

By: Scott J. Benrube

May 16, 2025

The lady who helped me was great.

The lady who helped me was great.

Insurer: Embrace

By: JL Giamanco

Verified May 16, 2025

Spot has been great in every way

Spot has been great in every way! They process the claims quickly. I’ve had to call customer service in the beginning and they were beyond pleasant!

Insurer: Spot

By: Melissa Webb

May 16, 2025

So far so good

So far so good, I've had them for several years and they've never denied a claim. I got my pets covered when they were pretty young though.

Insurer: ASPCA

By: Marisa Lewis

May 16, 2025

So easy to submit a claim online and reimbursement is fast!

So easy to submit a claim online and reimbursement is within hours or a day! Very happy with this website and how easy it is to submit claims.

Insurer: Embrace

By: Brenda Stewart

Verified May 16, 2025

Great service

Great service! You do what you say you’re going to do and in a timely fashion! Thank you!!

Insurer: Pumpkin

By: Donna Wilson

May 16, 2025

Megan the Fetch Insurance…

Megan the Fetch Insurance representative clarified the process for me to set up a pre authorization form for the future teeth cleaning of our 4 year old Australian Labradoodle Dune. Plus she personally contacted our Vets office to ensure they would forward a quote relative to the cost of the procedure and to ensure the Vet forwarded Dune's medical records to her attention. Its very rare that one receives this form of service these days. Well Done Megan!

Insurer: Fetch Canada

By: Paul

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