217,166+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Support in a stressful time
It was such a stressful time but having the Pumpkin team behind us offered us so much hope and support. If it weren't for them, I don't think my fur baby would still be with me. How do you thank someone, company for that?
Insurer: Pumpkin
By: Lesa Alston
Pumpkin has been wonderful
Pumpkin has been wonderful! We took our dog to the emergency 3 times last year due to stomach issues. We got reimbursed 90% with no issues. Totally recommend it, excellent customer service!!!
Insurer: Pumpkin
By: customer
Pumpkin claims processing is really the…
Pumpkin claims processing is really the best I have seen. Submitting claims and backup documents is very intuitive and quick.
Insurer: Pumpkin
By: customer
First of all you can't get essential…
First of all you can't get essential wellness unless you take the accident policy. The cost of the insurance went up considerably for my one dog which I think was not so great. I had my dogs yearlies done before the end of the year thinking they were covered and they were not. I should have waited until now to do them.
Insurer: Pets Best
By: Cindy Higgins Stankus
No questions and paid promptly per my…
No questions and paid promptly per my contract.
Insurer: Pumpkin
By: Kevin
Always pays and eases my mind on Making…
Always pays and eases my mind on Making decisions for care for my Belgian Malinois.
Insurer: Pumpkin
By: Andri
The customer service is great
The customer service is great, the prices on policies is also good. I'm happy my fur kids are covered.
Insurer: Pumpkin
By: customer
Healthy Paws is the best
I have 2 dogs about 4 years old who have been problems for some time now. Fred tore his both ACL's and a meniscus and Wilma is prone to mast cell tumors. Both were able to receive the best care because of Healthy Paws. I also had my last dog Mr. Magoo insured through Healthy Paws and, even though he was a big dog (80 pounds), he lived comfortably until 14 years old since we were able to provide the best care for him.
Insurer: Healthy Paws
By: daniel e marrese
Takes forever to pay claims
When submitting a claim it says will process in 3 days. Then it switches to 5-10 days. Then it switches to 15 days. Policy says they will be pay within 30 dqys. I'm at day 28 and nothing has been done with my claim. I'll be filing a complaint with the Attorney General. Met Life does not do what they promise in the contract but expect me to follow it or they'll cancel you. Go with another provider and skip over MetLife.
Insurer: MetLife
By: Jamie
Insurance is an business sheme, more than it is a service.
Been paying for this insurance for over two years and have yet to actually put it to use. The cost per year would have been enough to cover the annual expenses for all the standard shots, dewormers, and tick / flea preventatives which by the way are not covered here. Attempted submitting a claim for this stuff. It only lists options for new injuries, new illnesses, or micro-chipping. Even if I could submit one, it wouldn't kick in until I have paid twice what I am already paying this company in a years time ($500). And to add to it all, despite never having to use insurance fortunately, the monthly premium went up another ten dollars in 2025. "Gotta pump up those numbers, rookie!" The greed is obvious and I am sick of it... To any animal owner reading this, I would suggest shopping around. Find out what is the best value and what will cover your pets needs. Not that you don't already do this, but more importantly - Love your animals, give them some freedom, keep your pets healthy and active, as well as a variety of food options throughout life if possible. Take care.
Insurer: ASPCA
By: Forrest White