219,191+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,191 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Costs changing on the site
I have one pet already on the insurance plan. We just adopted a new puppy so I wanted to add her as well. I went on the site a few times because we are not sure what breed she is so I was debating what to enter. every time I went to the site it was giving me a different estimate/quote on the amount even though I wasn't changing anything except the breed. I thought the breed was causing the prices to change dramatically. I realized after getting 5 different costs that the reimbursement percentage, coverage type and the plan details were changing every time. This was frustrating to me. Once I realized that, I was able to go in and customize the plan to mirror the one we have for our current dog. I think other customers would find this frustrating and not dig deeper to see why this was happening and give up on the process. The costs varied wildly from $21 a pay period to $50 something.
Insurer: Nationwide
By: Sammira Little
Always a quick response and the…
Always a quick response and the coverage is exactly as represented.
Insurer: Pumpkin
By: Stephanie
Very easy process
Very easy process
Insurer: Nationwide
By: Kimberly Ann Kuber Balsamo
The premiums are so high and escalate so much every year...like another mortgage payment
My only issue is the incredibly high premiums. They are so astronomical that it makes it so difficult to insure your pet. You give people no choice but to pay because of the love of our pets. Bring down the price please!
Insurer: Trupanion
By: Joe Duggan
It was very easy to navigate
It was very easy to navigate the options for my pet.
Insurer: Nationwide
By: Border Collie Lover
Quick and excellent response on claim!
Quick and excellent response on claim!
Insurer: Fetch
By: Denise
DO NOT ENROLL With Figo!!!
I wish my husband never brought the Figo Pet insurance pamphlet home from Costco because this is literally the worst most stressful experience I have ever had with an insurance company. Firstly, their exclusions are way more than covered conditions. They decline more claims than they approve and the reasoning is always listed as "pre existing" conditions and this is not during the waiting period. They only really investigate your claim when you appeal it and then if you are lucky it will be approved. My 10 year old Australian shepherd had 2 growths removed (like hanging moles) and they declined the claim as "pre existing" because they class these as "masses" and my dog was diagnosed with a fat mass in 2023 but the veterinary doctor advised us not to remove it because it was not causing any kind of discomfort or illness. After they declined the removal of the growths as pre existing, I appealed it and my vet sent a letter to them explaining that these were nothing like his previous diagnosed lipoma mass and these growths were first diagnosed on March 19,2026 and we had the surgery on March 26 2026. I received a letter back from them to tell me to read the exclusion page where it states that after a first diagnosis of a mass no other masses are covered under this policy. These weren't even masses. Please DO NOT enroll with this Company and I am going to take this up with Costco as well as they should not be endorsing such an unscrupulous Company.
Insurer: Figo
By: Mark
The fact that you pay directly to the…
The fact that you pay directly to the vet emergency hospital was so helpful. The relation between you two was greatly appreciated.
Insurer: Trupanion
By: John H.
Don’t even waste your money
Don’t even waste your money! Just pay out of pocket instead of paying out of pocket plus paying a monthly premium for nothing! Total scam and garbage!! Also the 30 day money back guarantee is total BS. They pro rate it! Even tho you can’t use it within the first 30 days!
Insurer: Trupanion Canada
By: Jamie Soucy