I purchased Pumpkin Pet insurance for my Maltese in March, 2021
with no idea she would die in April. I had only had the pet policy for one month when my sweet little Bailey started having complications breathing. She was rushed to the vet emergency clinic, put on Lasix and sent home to see her veterinarian the next day. After her visit the next day, Bailey was diagnosed with congestive heart failure, something I have never been told before. The next day Bailey died and we were devastated. Not knowing the insurance would pay, because I had only had it for one month, I filed the claim anyway. Low and behold the insurance paid 90% of Bailey's bill after my $250 co-pay. Amazing!!! I would recommend Pumpkin Pet insurance to anyone. If I ever get another pet I will definitely purchase the pet insurance from Pumpkin.
- INSURER:
Pumpkin
- POSTED: 05/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Trupanion is always helpful and understanding and their prices for what they deliver can’t be beat.
Trupanion is always helpful and understanding, and their prices for what they deliver can’t be beat.
Did you find this review helpful?
Yes
No
Great service responding to payment concerns.
Great service responding to payment concerns. Options suggested. No pressure.
- INSURER:
Trupanion Canada
- POSTED: 05/21/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Trupanion is mostly a racket/scam.
Trupanion is mostly a racket/scam...despite being 100% honest and upfront with them, they find ways to justify not covering bills that should be covered. I recommend to increase deductible to the maximum ($1000) and only use for emergency situations/long term ailments...as it seems that is the only use for it.
Did you find this review helpful?
Yes
No
Alexandra was very professional and friendly.
Alexandra was very professional and friendly. Answered my questions promptly
- INSURER:
Trupanion Canada
- POSTED: 05/21/2021
- BY:
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Trupanion always pays the claims fast and customer service is the best!
Trupanion always pays the claims fast and customer service is the best!!
- INSURER:
Trupanion
- POSTED: 05/21/2021
- BY:
- BREED: Silky Terrier
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
I love Trupanion.
I love Trupanion. We have had you for nearly 9 years now when we got our Boston Terrier. The turn around on invoices and reimbursement has always been stellar for the most part and it's great that you're always connected to someone here that loves animals as well.
- INSURER:
Trupanion
- POSTED: 05/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Premiums are very high and go up at least 10% every year.
Premiums are very high and go up at least 10% every year. However, service and response times are very good.
- INSURER:
Trupanion Canada
- POSTED: 05/21/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
The guy was really informative and helped as much as he could
The guy was really informative and helped as much as he could
- INSURER:
Trupanion
- POSTED: 05/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Great service and benefits.
Great service and benefits. Accessible. Price is high but benefits are excellent.
- INSURER:
Trupanion
- POSTED: 05/21/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
