217,411+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,411 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,805 reviews

4.9
Healthy Paws

11,099 reviews

4.9
Fetch

5,434 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,871 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified January 16, 2025

Love Fetch

Love Fetch. Easy to submit claims. My favorite. ❤️

Insurer: Fetch

By: None

January 16, 2025

Always professional

Always professional, honest and easy to use. Customer service is great!

Insurer: Embrace

By: jack steele

Verified January 16, 2025

Spot pet insurance can do better in…

Spot pet insurance can do better in terms of working closer with service providers (vet clinic, pet hospitals, etc.) to let them submit the claim documents related to diagnoses and treatment of the pets on behalf of the pet owners. So the providers get paid directly from the Spot insurance company, like others do.

Insurer: Spot Canada

By: Gennady Mourzikov

January 16, 2025

Handled with Care

I recently submitted claims that were unfortunately about the untimely passing of my beloved pet. In difficult times like that, the last thing I wanted to deal with was pushback or back and forth from an insurance company - luckily with Pets Best, everything was easy. I was able to quickly submit the claims, forward records, and receive my pay out all without having to get on the phone and haggle and explain details of a deeply tragic and sensitive topic. My claims were processed quickly, and they even took it upon themselves to reimburse and prorate my payment for the month that my beloved pet had passed without even having me ask. Attention to detail like that is such a welcome experience. I will be recommending Pets Best to everyone I know with a fur baby

Insurer: Pets Best

By: Milan

Useful
Verified January 16, 2025

I purchased my pet insurance in good…

I purchased my pet insurance in good faith. Submitted a claim that said I would receive my reimbursement within 5 days. It’s been over two weeks. I asked about it and was told they needed a medical history. All I took my pet in for was vaccinations that were needed. No medical history of illness just needed his shots to protect him. Still never received payment…

Insurer: Pumpkin

By: Deanna Bazan

January 16, 2025

Disappointing claim service

They rejected a claim because they hadn't received past vet records, though we had sent them. I re-sent and they said they had received would review and expedite claim. That was 7 weeks ago, after I was told that now they did have the records. They just keep saying the same thing and do nothing. Very disappointing.

Insurer: ASPCA

By: Janice

Useful
January 16, 2025

Poor first impression

After getting my puppy, he had some tummy troubles. Pets Best denied all related claims. Because he contracted this illness during the 14 day waiting period it was considered an existing condition. Doesn't matter that my policy effected date was the day I received him. I really regret going with Pets Best.

Insurer: Pets Best

By: Kristi

Useful
January 16, 2025

Thors medication

very pleased with the process ordering medication, first call in the medication to Pets Best, 2nd they send medication over to vet for approval, 3rd Pets Best sends medication to my house. 4th all with no problems. Very happy with Pets Best Insurance everybody you talk to there are very nice and helpful.

Insurer: Pets Best

Veterinarian: Chesterfield Veterinary Clinic

By: Deborah

Useful
January 16, 2025

They are super helpful and extremely…

They are super helpful and extremely easy to deal with. Best invention ever. Who would have thought , pet insurance! It’s genius.

Insurer: Embrace

By: Kacee Ethridge

January 16, 2025

Great Service for my Puppy and Cat!

I've had Pets Best ever since getting my puppy. She's had her typical puppy things taken care of quickly and with very good communication when I had questions. When she got hurt I knew that's my insurance would come through! I'll update this if that changes but it's been a year with no issues!

Useful

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