154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,139 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,336 reviews
10,802 reviews
27,500 reviews
14,169 reviews
63,015 reviews
Category with most reviews
This chart shows the distribution of review categories.
Claims were paid quickly and were…
Claims were paid quickly and were explained well. If I needed to call customer service they were always helpful.
Insurer: Spot
By: Susan Maynard
Submitting claims
Submitting claims was easier than anticipated it to be.
Insurer: Embrace
By: customer
The representative was very kind and…
The representative was very kind and genuinely enjoys animals. She had a ready response to all questions. I had received a quote and she finalized it on the phone with me so I didn't need to go back and do it.
Insurer: Prudent Pet
By: Erika
I had several questions Questionsand the…
I had several questions and the associate was very helpful. He knew the answers and was easy to understand. Only complaint was being on hold for 20 minutes.
Insurer: Embrace
By: Joseph Rutherford
Great experience
We have had stop for two years and this is the first claim I had entered. It was easy and we got the claim approved and paid in a week very impressed with the service and speed. Would highly recommend.
Insurer: Spot
By: Jennifer Ellis
Simple and straightforward claims…
Simple and straightforward claims processing.
Insurer: Spot
By: Jason Watts
Underwriting is very unfair
Underwriting is very unfair. Would give a “0” if it was offered.
Insurer: Embrace
By: William
Submitting my claim was pain free
Submitting my claim was pain free. No hoops to jump through and I got my reply back in a timely manner.
Insurer: Spot
By: Linda Cristinziano
They don't pay for any claims
They don't pay for any claims! Beware! I put in one claim they asked for more medical records,,AND SENT IN MORE RECORDS from the new VET and then they refused payment stating I needed previous medical records from previously!! How can i get previous records when she was a Rescue cat?? They Never said that when i signed up with them. They just don't want to pay any claims! I had their better ins where they suppose to pay 90% of the visit. They Paid Nothing!! and I had to pay over $850 out of pocket!! STAY FAR AWAY...NO GOOD!
Insurer: Embrace
By: customer