224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Biggest issue is missing documentation
Biggest issue is missing documentation. There’s never enough information on what I am missing so I have to call Metlife. When you have a pet going through an issue and there’s more than one claim it’s very difficult to see what’s needed. Emails need much more detail. Every representative has been great work with.
Insurer: MetLife
By: Mona
Very efficiently run company
Very efficiently run company. My claims are processed very quickly.
Insurer: MetLife
By: customer
Timeliness and accuracy
I have found MetLife to respond in a timely manner and not question the treatment received for my puppy, trusting myself and the Vet. I appreciate that!
Insurer: MetLife
By: Lois Michaud
Got quickly to the underlying issue
Got quickly to the underlying issue
Insurer: MetLife
By: customer
Claims are processed in a reasonable…
Claims are processed in a reasonable time frame.
Insurer: MetLife
By: Robert DeFresco
I’m not sure why I continue to pay for…
I’m not sure why I continue to pay for this when they cover nothing
Insurer: MetLife
By: Patrick Wilson
Every Pet Owner Needs This
It's very easy to file a claim and the reimbursement has never taken longer than 10 days. If only human healthcare insurance companies were as efficient as this!
Insurer: MetLife
By: Stephen Diefenderfer
Claims are easy to submit
Claims are easy to submit, are processed promptly and communicated along the way to finalized results.
Insurer: MetLife
By: PizmoPatrick
You are very prompt in processing and…
You are very prompt in processing and reimbursing the claim.
Insurer: MetLife
By: Sally Briones
I've been paying for insurance for six…
I've been paying for insurance for six months, which was supposedly comprehensive, and when I first complained, they told me it doesn't even cover vaccinations! Nothing preventive, just accidents! That's not even what I read when I bought the policy! I don't recommend it.
Insurer: Embrace
By: Andreina Fernandez