222,876+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,876 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to sign up and download the app
Easy to sign up and download the app. I’m coming from healthy paws, which clearly has a better app experience so I would say that’s the only thing I would love to see upgraded
Insurer: Embrace
By: Bougie_B
Very easy to get and helpful staff over…
Very easy to get and helpful staff over the phone
Insurer: Nationwide
By: customer
Spot Pet insurance has followed thru…
Spot Pet insurance has followed thru with much ease each time I have needed to place a claim. I recommend Spot Pet insurance.
Insurer: Spot
By: Linda Savitz
Honest and reliable
While the process of getting reimbursed might take a little bit, Pets Best has been faithful about honoring a claim. There were no loopholes or dodges. We chose Pets Best for insurance mainly due to our son's experience with them. His cat suffered multiple major health catastrophes, and his experience with Pets Best was very positive.
Insurer: Pets Best
By: Anne Worth
Professional staff, but disappointing policy interpretation
I’ve had a mixed experience with Pumpkin Pet Insurance. On the positive side, every interaction I’ve had with their team has been professional and clear—staff are courteous, responsive, and do a good job of explaining their decisions. That said, I was disappointed by their handling of a claim for a diagnostic heartworm test performed at my rescue dog’s first vet visit. The test was part of her routine wellness care and was clearly preventive in nature, but it was denied solely because the result was positive. I understand not covering treatment for a pre-existing condition, but denying a diagnostic test—whose whole purpose is to determine whether such a condition exists—feels inconsistent with the purpose of the wellness plan. The overall customer service is solid, but policy interpretation in this case felt overly rigid and counter to what pet owners expect from a preventive care plan. I hope Pumpkin revisits how it handles diagnostic testing in similar cases going forward.
Insurer: Pumpkin
By: Randi
Pets Best is the best
They deliver on their promises. The claims are paid quickly with NO hassles. $20,000 in bills were paid in 2 weeks. My puppy again $5,600 in bills paid withon 2 weeks. The process is simple. Submitting a claim takes 3 mins. And they're the least expensive. Imagine that!!!
We want to give a shout-out to Becky S
We want to give a shout-out to Becky S. with Trupanion. We intended to drop the insurance on our pet. She reviewed his vet records and pointed out that he may be covered for some of his conditions. She helped us with submitting claims and an appeal and we were reimbursed for some of those costs! She went the extra mile and we appreciate her help! Jean and Greg Miller
Insurer: Trupanion
By: Greg Miller
Covered services confusing
Surprised to learn with initial claims processing, how out of sync the vet practices and pet insurance practices are, and I’m still confused about what services will be covered going forward. I’m also still trying to decide if getting a wellness plan was a good decision.
Insurer: Pumpkin
By: New puppy mom
Happy Pets Bedt Customer Since 2019!
Love the ease of filing a claim and getting reimbursed to my checking account. The customer service team is friendly and caring if I ever have to call. It’s nice being able to actually reach a real live person. Very pleased with Pets Best since 2019.
Insurer: Pets Best
By: Barb