5
out of 5
Verified
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5
out of 5
Verified
Great Experience
I just wanted to pass on an amazing experience! Our dog Timon went into the ER two days ago with a 105 fever and vomiting! After a full diagnosis, the doctors seemed stumped! They asked for a number of tests and we agreed to them, not really knowing the cost but knowing we love T! Thanks to Trupanion, our bill was manageable. I originally thought insurance was a “nice-to-have” but now I realize our puppy wouldn’t have been with us without Trupanion! Thanks!!!
- INSURER: Trupanion
- POSTED: 05/31/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
Read all paperwork when signing up
Very friendly and helpful representatives on the phone. Just wish I read through all the paperwork when I signed up. They do not cover rehab unless you add on the rider when first signing up, and cannot get it at a later date.
- INSURER: Trupanion
- POSTED: 05/31/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
In the past I have always praised your company highly and I know personally one of the people involved in starting it.
In the past I have always praised your company highly, and I know personally one of the people involved in starting it. But now I am being given a run-around about sending in 4 invoices for my new puppy. I made an error stating the onset of a medical condition and now I have to do an "appeals process" to change the date, asking my overworked vet's staff to call you..... it is all a bit much. If she has that condition before I got her he would have noted it on the first puppy exam, instead it was months later that we began treating it and now you are saying it was before I got her. Mea culpa, I put her adoption date as the onset date, that was AN ERROR.
- INSURER: Trupanion
- POSTED: 05/31/2021
- BY:
- BREED: Irish Wolfhound
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
I have been a client of Trupanion for almost 9 yrs first in 2012 with one of my first rescue cats and then again in 2019 with another rescue cat.
I have been a client of Trupanion for almost 9 yrs first in 2012 with one of my first rescue cats and then again in 2019 with another rescue cat. The customer service reps are always extremely helpful and the claims turn around is timely.
- INSURER: Trupanion
- POSTED: 05/31/2021
- BY:
- BREED: British Shorthair
- AGE OF PET: Over 11 years
5
out of 5
Verified
Très gentille et répond bien au question
Très gentille , et répond bien au question
- INSURER: Trupanion Canada
- POSTED: 05/31/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
I have had great service from Trupanion the staff is always very helpful & courteous no matter how dumb my questions are!
I have had great service from Trupanion the staff is always very helpful & courteous no matter how dumb my questions are!
- INSURER: Trupanion Canada
- POSTED: 05/31/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
5
out of 5
Verified