Great service fast reimbursement amazing coverage!
Great service, fast reimbursement, amazing coverage!
- INSURER:
Trupanion
- POSTED: 06/01/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Terrible communication/customer service
I agree with the posted comments about the lack of customer service. I have tried to call them over the course of 3 weeks, various times of day and days of the week with a recording saying I have either a 15min or 30min wait time----after one hour of waiting still no answer. I have also emailed them and received very delayed responses or none at all. My vet has also voiced the opinion that the contact/communication with this company is very poor.
I don't recommend them at all.
- INSURER:
Petsecure
- POSTED: 05/31/2021
- BY: A
- BREED: Tabby
- AGE OF PET: 7 - 10
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WARNING!! Late Stage Robbery!!
They were great to start. It began 6 years ago at around $60 per month. It raised to $94.07 per month over time. Now I just received a notice that it is raising to $205.05 per month !!!!! My dog is just turning 7 years old so they are trying to make the insurance unaffordable now that the dog will be a bit older in a couple years. I've paid every month for years, now all of the sudden they are trying to starve us out with crazy prices. I'm shocked $60 to $94 to all of the sudden $205 !?!?!? Thieves, beware of this non-sense, this is their game.
- INSURER:
Healthy Paws
- POSTED: 05/31/2021
- BY: Troy
- BREED: Poodle - Standard
- AGE OF PET: 7 - 10
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Fast. Easy. Great. (& Nice, too!)
We got a Labradoodle puppy and knew we would likely get her insurance. We did research on chose Trupanion for our last dog, and we did again. I am so glad! As technology has evolved, it is easier and easier to file a claim AND get reimbursed quickly! My claims don’t pile up in my “to-do” pile like my own claims. It is so easy from my phone, that I file right away and get reimbursed directly into my account so fast that it leaves me wondering, “Why can’t other businesses do this?!?” Plus, they are genuinely NICE when u have a question or issue and can talk to a human!
I have to say, I hope someone at Trupanion reads this because I just want to say, “Thank you for making just one thing in my life EASY!!!!!”
I have
- INSURER:
Trupanion
- POSTED: 05/31/2021
- BY: Melissa
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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Amazing Customer Service
You guys are great. I have been with your for almost 10 years and you have always been there for my pet.
Thank you.
Janet and Maddie
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Best Insurance!!
I found the claims process super easy and quick!!
- INSURER:
Trupanion
- POSTED: 05/31/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Trupanion Fans
Trupanion was one of the best decision's we have ever made. Every experience with Trupanion is excellent. Claims are easy to file and quickly reviewed and reimbursed. We recommend Trupanion to everyone who has a pet. We will NEVER have a pet without Trupanion at our side.
- INSURER:
Trupanion
- POSTED: 05/31/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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The only pet insurance you’ll ever need
I have always had a professional and friendly experience when speaking to a representative on the phone and doing my claims on-line is so efficient and very convenient.
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