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Claim Response
This has been my first experience with Pet Insurance and FETCH has made it so very positive. No matter what type of claim I have submitted, I almost always hear a response in a turnaround time of 7 days or less. That is fantastic, considering how busy the world is these days. I am so pleased that my family choose this company to take care of our furry family members. :0)
Insurer: Fetch
By: Korin Stocker
Easy and fast
Easy to submit claim and speedy processing once filed.
Insurer: MetLife
By: customer
Met Life Pet Insurance is Very East to…
Met Life Pet Insurance is Very Easy to work with. They are always very prompt in getting your reimbursement to you. I will always have pet insurance through Met Life. Thank you.
Insurer: MetLife
By: Linda Kibby
Site is easy and uncomplicated
Site is very easy to navigate. Submitting a claim is easy and reimbursement is quick.
Insurer: Spot
By: Carol
Defrauded me out of a payment after I cancelled my plan
I have called this company four times to cancel my plan with them. The first call had them confirming that everything was dealt with and cancelled. I saw a charge on my credit card the following month for my plan. When I called to inquire why I had been charged - they claimed that they had no logs of me cancelling. I have repeatedly asked for a refund for this charge that they fraudulently took from me without any results. When I asked to escalate the situation to a supervisor - they said that they don't have anyone who I can escalate the situation to. I have diligently paid my plan for 7 years and never made a claim. This company is now defrauding me and since they didn't do their due diligence and log my first call- I have no recourse to follow up with better business. Absolute scam.
Insurer: Fetch Canada
By: Vanja
The woman I spoke to when I called to…
The woman I spoke to when I called to inquire whether Riley's allergy meds would be covered was very nice and helpful. The website is very easy - I uploaded the invoices and I got a response back the next day. I used Trupanion with my last dog too and have been very happy with it.
Insurer: Trupanion
By: Claire
Surgery Expenses
We recently had to have emergency surgery for our 6 yo little female dacshund for bladder stones. I filed the claim on a Monday after and had the checks in my bank in less than a week.
Insurer: Spot
By: JLH
This process was simple and fast
This process was simple and fast. I would recommend it to anyone who's pet is uninsured.
Insurer: MetLife
By: Shawn Vaughn
I am so happy I chose Pumpkin for my…
I am so happy I chose Pumpkin for my insurance for Milo I see by far this team is the most caring kind and compassionate to work with Also So easy to put a claim in with no difficulty at all like many others Thank You so much for taking such great care of Milo 🐶❤️💙💙🐶
Insurer: Pumpkin
By: Brenda Simmons
Super quick turnaround when the health history is clean
Finally took the plunge into pet insurance when my kitty became a senior this year, even though her health has been pristine her entire life. Glad I did! Random health issue popped up, and I got paid out in less than a week with her clean bill of health.
Insurer: MetLife
By: Andy