217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Buyer Beware! Look elsewhere
Payments delayed Excessively high fees Impersonal service (upon death of pet) Submission process online is cumbersome
Insurer: Fetch Canada
By: Allan Peterkin
So far so good update 1 year later
So far so good. Love the online help chat!! So update ine year later;, The customer service has a been top notch. You can file a claim on line or through your phone. Both are extremely easy amd qucik. I am extremely happy woth how they pay
Insurer: Embrace
By: Lorena Treece
Excellent pet insurance
Very good with communication and fast at resolving open claims. Good value also.
Insurer: Spot
By: Bettie
Long time customers, new pet
We are not new customers, we enrolled a new let. We re happy with the quick turnaround and communication.
Insurer: Trupanion
By: Maryann DelRio
Very disappointed
Very disappointed. I was excited to find a reasonably priced pet insurance at ASPCA. I have a rescue dog that I got at the end of May 2024. In June of 2024, I took him to the vet (prior to my ASPCA insurance policy) because he had been stung by a wasp near his eye. The eye swelled shut. The vet said he had an allergic reaction to the sting. Now, several months later he started having skin issues on his neck. After repeated vet visits, the skin issues were resolved. The vet (different from the first vet due to my relocation) said the issues were caused by a seasonal allergy. ASPCA denied my claim for the skin issues, citing "an existing condition". So apparently the insect bite reaction and the seasonal allergy are the exact same thing. They also said that ANY claim regarding an allergic reaction will be denied going forward. So that's how they can be so reasonably priced, by denying all claims. Thanks ASPCA.
Insurer: ASPCA
By: SG
customer service sub par can't…
customer service sub par can't communicate via their web-site, email, and impossible by phone. ("always busy..high volume")
Insurer: Embrace
By: Roberta Martellucci
Reliable and responsive
Quick reimbursements. Never any additional inquiries needed. Just submit my bill through the app and no more than a week later at the absolute latest is the money back in my account. My dog has needed many surgeries and medical appointments and never once have we had any pushback from healthy paws, highly recommend.
Insurer: Healthy Paws
By: Catherine Logan
Reimbursement Struggles
Absolutely ridiculous that I was not notified that the direct deposit bounced back and I’m still waiting for the refund check. I’ve called on this 3 times! I will likely be cancelling my policy!
Insurer: Spot
By: Danya Porter
The claims were processed very quickly
The claims were processed very quickly. Fetch kept me posted via text and emails.
Insurer: Fetch
By: Ronald