219,818+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick processing of…
Appreciate the quick processing of claims. Only one complaint: when I sent in the estimate for x-rays, the status went all the way to completed, but did not ask me to send in the final bill. I had to open a new claim. An estimate should let the customer know what to do next and should have a link in the old claim
Insurer: Spot
By: Flightbo
Uncomfortable Cancelling Experience
Adopted a pet from the humane society and was signed up for this insurance. Called to cancel, and instead of processing my request the rep would just seemingly ignore me and respond with manipulative questions. It was weird, I had to get really firm and just repeat “please cancel my account”. I’ve actually never experienced anything like that. Went from a neutral opinion and just not a product I need at this time, to a very negative opinion and actively telling people to beware/avoid. Not a company I will use in the future. Ever.
Insurer: Fetch
By: Space Cats
Approved both my claims in a couple…
Approved both my claims in a couple days! No complaints
Insurer: Spot
By: Giovanna Vettorazzo Losapio
Overall Satisfied Customer
Polite, professional staff! Very pleased with the approx. 90% coverage and speed for my claims.
Insurer: Pumpkin
By: AirKat
Liked the rapid response on my fur baby's claim.
Liked the rapid response on my fur baby
Insurer: Spot
By: Jose Salmeron
Great policy options to choose from and…
Great policy options to choose from and easy to customize a plan for your needs. The rep I spoke to, Rebecca, was incredibly helpful and patient with me while I decided on my policy. I highly recommend them for your pet insurance needs. Overall it was a great experience. One that I dreaded but it turned out to be good!
Insurer: Prudent Pet
By: Tracy Mowder
When I try to log in, I can't
When I try to log in, a notice says "Unavailable at this time. I called and the girl contacted a computer geek at you company to fix the problem, and she did but I just tried to log in this am and the problem is happening again. I cannot use your services if I can't even get into my own account. Please fix this and let me know when it's fixed. I will give you to the end of the month. If not fixed by then, I will be cancelling my policy. Thank you Dave Chabriel. Policy number is EP00904978
Insurer: Embrace
By: David Chabriel
Very easy to submit my claim
Very easy to submit my claim. Repayment was very quick.
Insurer: Fetch
By: Kristi Nielsen
Kia was awesome and so helpful!
Kia was awesome and so helpful!
Insurer: Nationwide
By: customer