219,818+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This place is a complete joke!!!
This place is a complete joke!!!! Called in for a claim I submitted told me it would 10-14 business days which is fine, but it's been 15 days now, so I called and asked what was going on and now they tell me 30 business days! But they sure in the hell want my payment when its DUE!!!!!!!!!
Insurer: Embrace
By: D A
Love the ease of uploading the claim…
Love the ease of uploading the claim forms and how quick the direct deposit hits my bank.
Insurer: Pets Best
By: ANNE O'SULLIVAN
Pet Insurance with Embrace is a complete waste of your money.
Pet Insurance with Embrace is a complete waste of your money. They use the excuse of "preexisting conditions" to deny major claims. Embrace's Claims Dept used a 2022 trip to the Vet for muscle soreness after vigorous exercise to deny a torn ACL surgery claim in 2025 despite a statement from the 2025 Vet saying the two incidents were unrelated. Stay away from Embrace.
Insurer: Embrace
By: Don from USA
Everything went wrong
Everything went wrong, first of all you guys took out the money from my account for starting my plan, and then I was never notified about being reimbursed for things, instead of having the vet just bill you guys, so I decided to cancel my policy with you guys and I was told that I would get my money refunded back to me in full, and instead you guys tried to take out more money out of my account again!!!! That's not right of you guys to do that to people, what a bunch of scammers you are!!!!!! Better make it right with me....
Insurer: Embrace
By: John Cole
Very easy and well explained coverage…
Very easy and well explained coverage options
Insurer: Nationwide
By: Meadow Soprano
Process simple
Process simple. Great response time. Highly recommend
Insurer: Fetch
By: Barbara Falero
Happy Happy
Pets Best is really good and quick when processing claims.
Thank you
You did what you’re supposed to do and what I pay you for in a timely, seamless manner. Thank you!
Insurer: Fetch
By: Vicki Gregg