224,680+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,680 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Processed and paid in a timely manner.
Processed and paid in a timely manner.
Insurer: Spot
By: TAMIRA HARTMAN
Very very disappointing
Very very disappointing. Denied all claims. Very disappointed, lucky I wasn’t waiting on a claim to save my dogs life.
Insurer: MetLife
By: Andrea
They answer all my questions.
They answer all my questions.
Insurer: MetLife
By: Barbara and Daniel Sullivan
Customer Service was spot on
Customer Service was spot on, very helpful answered all my questions and concerns. Claim(s) processed very quickly, I highly recommend Fetch Pet!!
Insurer: Fetch
By: Gregory
Time frame and login
Well no claim yet. But don't like the waiting time frame for one area, 6mos. I still haven't been able to log in.
Insurer: Embrace
By: Michelle Swartz
SO easy to submit and process claims
I never imagined that working with an insurance company would be so user-friendly. The customer service and ease of processing are FAR above par.
Insurer: MetLife
By: Lisa Maass
Everything went very smoothly
Everything went very smoothly. And reimbursement was prompt- much quicker than last time
Insurer: MetLife
By: customer
Just a money grab
Took my dog to the vet for her limping, which was covered under an old policy through my job. Decided to get a new policy directly through pets best and brought to dog in to the vet pay the bill submit the claim and it gets denied, with them Saying cause was a prior condition after talking to my vet. My only complaint is that they treated my dog under an old policy but because I started a new policy to save some money they are denying it. My honest opinion unless you absolute need insurance don’t get it you pay all this money to them and when you need it they look for any way possible for loop holes to deny the claims.
Insurer: Pets Best
By: Alex