220,145+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,145 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The customer services workers are the…
The customer services workers are the nicest. You can tell they themselves love pets. Also haven’t had a problem getting refunded
Insurer: Pumpkin
By: Yuliana
Great customer service and assistance
Pets Best was there for us through distressing moments for our dogs & helped us extend treatment options for our pup with IMHA. Customer service has always been helpful and caring.
Insurer: Pets Best
By: Ryann Taylor
🐶🐶 Peace of Mind When My Dog Needed It Most🐶🐶
**Las Vegas, NV** I have had Trupanion since I adopted my dog when he was just 12 weeks old. He is now a little over 7 years old, and throughout that time, Trupanion has truly been with us every step of the way. Over the years, my dog has faced several health challenges, including Addison’s disease, more recently hypothyroidism, and now a newly discovered tumor in his abdomen. As any pet parent knows, receiving news like that is incredibly stressful and emotional. Having Trupanion has given me such peace of mind during some very difficult moments. I am especially grateful that both my dog’s primary veterinarian and the specialty surgical center here in Las Vegas accept Trupanion and are able to submit claims directly for payment. That means I only have to pay my portion at the time of the visit, instead of worrying about covering the full cost up front and waiting for reimbursement. With the diagnostic procedures he now needs, the offices are also able to submit for prior authorization, so I know ahead of time exactly what my out-of-pocket responsibility will be. At the end of the day, having Trupanion means I can focus on what matters most: getting my dog the quality care he needs. Instead of being overwhelmed by the financial side of things, I am able to make decisions based on his health and well-being. For that, I am truly grateful. Trupanion has been a blessing for my furry family member and for me. I would absolutely recommend them to any pet parent who wants protection, support, and peace of mind when it matters most.
Insurer: Trupanion
By: RLM - Santa Rosa CA
It was extremely easy to enroll
It was extremely easy to enroll. The site provides comparisons and allows for customization so you can select the best plan for your pet
Insurer: MetLife
By: SANDRA ABREGO
easy to navigate the app on filing…
easy to navigate the app on filing claims and quick payouts.
Insurer: Healthy Paws
By: Nathan Serphos
The process was straightforward
The process was easy and straightforward! I was impressed how fast my claims were processed.
Insurer: MetLife
By: Victor McSucker
I hate it and im canceling my…
I hate it and im canceling my subscription. Made an insurance claim and ain’t got no money reimbursed so what’s the point of paying my insurance if you’re not gonna cover for anything you’re just taking my money
Insurer: Pets Best
By: Edgar Guzman
Worst Pet's Insurance There Is.
Pets Best has to be one of the most fraudulent useless pet insurances you can possibly enroll your pet in. I have been an on & off customer with them with my dog since 2022. To start off, the insurance is too high if you want your pet to be fully covered. I’ve paid from $61 to $65 a month for health coverage since 2022. I have had to cancel my dog’s insurance twice because it isn’t affordable. My dog has had a healthy life. She is 3 and will be turning 4 next month. I unenrolled her in January 2026 & re-enrolled her in mid-April 2026. Within the 14 day “waiting period”, my dog had gotten sick. I had taken her to the vet and they ran several tests on her totaling up to over $1,900. She went in several more times to submit samples of her poop & pee which cost $150 or more. The vet proceeded to suggest that we take my dog to an animal specialty hospital and have to stay for minimum 24 hours. The animal hospital ran me another almost $5,000. She was diagnosed with an immune disease and has to be on meds and visit the vet for blood work twice a month. Each blood work exam is $284, along with her meds costing $262 a month. This totals up to $830 a month, PLUS the $61 I pay for her “PETS BEST health insurance”, you do the math. I submitted several claims for all of these vet visits and they were all denied. Understandable, this was all part of her “waiting period” which is extremely pointless because that’s not the way that life works. You don’t wake up one day and decide to be sick and run up several vet bills to almost $10,000. I called Pets Best and explained my issue to them & asked if I put claims in for her upcoming vet visits & prescriptions, will they be covered, the woman said “they should be”. Fantastic, I decided to stick with Pets Best with that answer. Moving along, May 2nd comes where she is NOW “fully” covered for any illness coverage. I couldn’t wait to get some help, finally! I took my dog two weeks after May 2nd to the vet for her regular blood exams that she has to complete for life, she still isn’t doing well. I submit a claim for this $284 vet bill on Pet Best claim center and within 2 days it gets denied. I called the next morning asking what’s going on, the waiting period is over, why aren’t my dogs vet bills covered? After being transferred, the lovely lady states that absolutely NOTHING will be covered regarding my dog’s illness since it was diagnosed during the GREAT 14 day waiting period. Incredible. I wouldn’t be able to live with myself knowing there’s a sick pet under my company’s policy and knowing that we won’t cover ANY of their bills. This is some sick coverage. This is why people put their pets down because of inconsiderate policies like this. How dare Pets Best not cover any of my dog’s NEEDED MEDS & VET VISITS! This is entirely wrong. Something needs to be done. I am fine with not getting my money back for her vet visits & animal hospital bills, but to not cover any of her necessities even after the policy has fully kicked in? Have a heart. This is beyond me how anyone would be okay with this. What is the point of pet insurance? Pets Best is doing it all wrong. Action needs to be taken for situations like this. Incredible. The name does NOT suit your services.
Insurer: Pets Best
By: Katelin Toledo