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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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My claim was processed promptly
My claim was processed promptly. The EOB was clear. Any experience with humans was exceptional.
Insurer: MetLife
By: Dot
Excellent service, easy claims
The claims process is simple and easy. Turnaround is great. If you make a mistake, the team works to correct it while you're on the line. Every team member I've worked with is upbeat, courteous and knowledgeable. They provide excellent client service.
Insurer: MetLife
By: Phil Smith
claims are prosessed quickly and…
claims are prosessed quickly and payment made quickly
Insurer: MetLife
By: Roz Akin
Quick and easy submission
Quick and easy submission. Terms of the policy seem to be fair and really help. Years ago I had pet insurance which did little to nothing.
Insurer: Embrace
By: Kim
Very easy submission process
Very easy submission process, easily navigated website, and great customer service.
Insurer: MetLife
By: customer
In terms of claim reimbursement time
In terms of claim reimbursement time, I am very pleased. However, you raised my rate by 40% without a legitimate change in my pets health status. Given how insurance treats pre-existing health conditions, this feels like an abuse of power.
Insurer: MetLife
By: Ryan
Easy to apply and pay roll deduction
Easy to apply and pay roll deduction
Insurer: MetLife
By: Bambie Jordan
Prompt and effective completion
Prompt and effective completion
Insurer: Spot
By: Junko Masuda
Prompt claim processing.
Prompt claim processing.
Insurer: MetLife
By: customerKen Cooper
Usually claims are process fast
Usually claims are process fast
Insurer: MetLife
By: EVELYN M