210,193+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Updated to a solid 2 stars. I have canceled my insurance through this company due to poor communication
Having had pet insurance on my 10 year old dog with another company with no issues I thought about insuring my new puppy with them to find out that the plan I had was no longer available. I decided to try Figo because of the relationship with Costco. Figo has very poor customer service and support. After submitting a claim they asked for additional information from the vet which the vet provided. Figo failed to update the claim or communicate with me as to the status of the claim. In the app it was just marked as "Done!" It took multiple phone calls (50+), emails and chats over the course of a month to finally get the claim addressed
Insurer: Figo
By: KW
A huge help for my diabetic dog
Trupanion has been awesome. My dog was diagnosed with a complicated case of diabetes a few months ago, and this is all very new to me. The support chat team members have been very patient and helpful with all my questions, and reimbursements have been quick. No complaints! It's definitely a huge relief to know that my dog is covered and I can focus on getting him healthy instead of stressing about finances.
Insurer: Trupanion
By: Melissa
The price is incredible 😍🤯🫧😄🧼 in my…
The price is incredible 😍🤯🫧😄🧼 in my budget 😁🫴🏾💳💰💎🙇🏾.
Insurer: MetLife
By: Regina Lowe
Everything was great but really…expensive
Everything was great but really expensive
Insurer: Nationwide
By: Jenny
The enrollment experience online went very well!
The enrollment experience online was good; everything was clear, the information was available, and all seems in order.
Insurer: MetLife
By: Kathryn Herty
The payment came quickly
The payment came quickly. The cats went in for their wellness checkup and it was all covered.
Insurer: MetLife
By: Anne
Aileen was excellent
Aileen was excellent. She was helpful and seems to have a sensitive side. She was very personable and knowledgeable.
Insurer: Fetch
By: Kat Hinrichsen
Good service
Although I am still waiting on an appeal everyone has been helpful. The payments were made quickly.
Insurer: Healthy Paws
By: Jessica Nachtsheim
Lady was very good at explaining all…
Lady was very good at explaining all about the inc,and what it all covers, I was very happy.
Insurer: Prudent Pet
By: millerbrendagmail.com
Awful
Awful! Used companion, lemonade, pumpkin, anything but this company. They don’t speak English, they can’t interpret medical records versus claims, they’re very slow to reimburse and they keep canceling things or closing accounts. I have seven dogs on their account and I’m going to cancel my services with all of them and switched to a different company. Save yourself, and don’t use these people.
Insurer: Healthy Paws
By: Tiffany Jourdain