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Pet parents across the U.S. and Canada have left over 222,594 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have this insurance for my 2 pets
I have this insurance for my 2 pets, a cat and a dog for 5 years. I started paying $67 for both. Last year or year before the monthly payment increased to $88 for both, and I agreed to it because I thought it happened after we did submit claims after my dog's surgery. But now, only 1 or 2 years after, after I didn't submit any claims, they increased it to $125, which is almost 50% increase! It is insane ! They offer other options which you will need to pay insurance AND deductible not $250 that I have now, but %500 or even %1000. Before it happened I did recommend this insurance for everyone, but now I can say that it is unfair, increase should not effect all customers, it may affect those who did submit claims, even not all of them, only if it was a lot. How much we will pay in a few years, like for car insurance, $ 700 ?????
Insurer: Healthy Paws
By: Zhanna
Has been financially well worth pet…
Has been financially well worth pet insurance for our two Cocker Spaniels. Outstanding service quick to respond. Easy to report claims. Highly recommend.
Insurer: MetLife
By: Jeff Johnson
Aileen was extremely helpful in…
Aileen was extremely helpful in assisting me get the right policy for our dog. She was able to describe the services provided and the benefits of choosing Pet Fetch as Walter insurance provider. It was an excellent interaction and indicative of excellent customer service.
Insurer: Fetch
By: wies wysocki
Embrace consistently offers exceptional…
Embrace consistently offers exceptional customer service! Claim submission online is very easy.
Insurer: Embrace
By: Bill Metzdorf
Daniel was awesome
Daniel was awesome, super informative and helpful with regard to the new policies. We are adding a new pet so I needed a comparison to our current policies. He helped me work through a quote and get our new adoptee's coverage underway!
Insurer: Nationwide
By: Robb Hoffman
Quick and easy to submit my claim
Quick and easy to submit my claim. Coverage was as expected. Thank you
Insurer: Spot Canada
By: Greg W
HIGHLY Recommend!
They’re always very friendly and easy to reach on the phone. Filing a claim is very simple and getting our reimbursements via Zelle is super convenient. I also like the feature to chat with a vet technician. It’s been an excellent experience.
Insurer: MetLife
By: Jackson Benjamin
A Distressing Story with a Happy Ending
We signed up our English Bulldog Vic with Pets Best more than a year ago when we took Vic home. He is a very happy dog with a gentle disposition. During his second annual PE this year, we reported to Vic's vet that he has been limping with both his hind legs, and more so with the left leg. The tests showed that Vic had torn ligaments on both his behind knees, and that an ACL surgery was needed right away before his condition worsens and becomes more painful. In early May, Vic had his ACL surgery, and it has been very comforting to us to see Vic's progress since his surgery, and how much the surgery has helped him be more active and a happy dog again! Now, we are mindful that ACL surgeries are very expensive, and so we were anxious about how much of our total expenses would be reimbursed to us. It took about a month for Pets Best to process our claim (we understood d that Vic's condition is not an ordinary one, so we did not mind the wait). The happy ending to this story is that Pets Best covered nearly all of Vic's surgery + hospitalization! Pets Best truly lives up to its name! If you are looking for a health insurance for your pets, PETS BEST is th way to go!
Ease of filing claim
I couldn’t believe how easy it was to not only file my claim but the response was amazing. Fetch kept me updated about the status & processing of the claim. Within a couple of weeks, they had contacted my bank to make the automatic deposit. I highly recommend Fetch for your pets.
Insurer: Fetch
By: REH
I am very happy that I took out the…
I am very happy that I took out the insurance for Charlie however it double after the first year, that was disappointing!
Insurer: MetLife
By: Charlotte Pagano