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Customer Care Excellence
This company exceeds in customer care and ultimate caring for your pet's well being. I have had their insurance for many years with 100% satisfaction. They keep you completely informed about your claim and process it very quickly. Their insurance rates are excellent and give you the option of coverage for your pet. A great company. Get you a quote today.
Insurer: Pets Best
By: George Bruce
Easy experience
Easiest company i've worked with!
Insurer: Spot
By: Sara Smith
So grateful for Pets Plus Us
This is our 4th pet with insurance with Pets Plus Us. When we switched our bulldog to Pets Plus Us after having a bad experience from a former provider, he already had pre-existing conditions so many things were not going to be covered. But we knew up front and the low premiums made the peace of mind worth it though we really didn't file very many claims. We added our 2 year old french mastiff who was very healthy but near the end of her life, had a knee surgery and then seizures which required hospitalization. All of her claims were paid promptly and without question. At her passing after only 8 short years, Pets Plus Us had paid over 15,000 of claims. Fast forward to our male French Mastiff who again is very healthy but ended up needing some expensive tests and then nares surgery. ALL his claims were covered and paid within a week or two of submission. He hasn't needed anything since and he's a happy healthy boy. Lastly our newest girl has had some complex health issues that were completely unexpected. She has had two surgeries and we were reimbursed the same week for each. That is absolutely unheard of! Their customer care specialists are so sweet and kind and always available if we have questions. I highly recommend Pets Plus Us. They underwrite up front so you know if you have exclusions and they aren't looking for ways not to pay. Awesome company!
Insurer: Pets Plus Us
By: Veronica
Terrible Company to get Pet Insurance from
This company will not give you accurate information about the required policy cancellation steps, doesn't comply with their own insurance policy agreements, and will charge you for a policy they have confirmed has been cancelled over the phone (and then imply you're being dishonest when you tell them you weren't told policies cannot be canceled over the phone). 0/10 recommendation for pet insurance, this company is terrible.
Insurer: Desjardins
By: Winter
Bailey's Journey
Pets Best Dog Insurance has been an excellent and consistent partner in my dog, Bailey's, cancer journey and treatment. Their rates are competitive. They have communicated well throughout. Claims coordination has been a breeze. And, most importantly, they've reimbursed the claims submitted per policy. I am grateful to have them as a partner in support of my fur family! Dr. Mary Jane Harmless
Good job!
After orienting our old brains to filing claims online with uploads, we were indeed impressed by the efficiency of Spot Pet Insurance with their fast action to reimburse our two expensive claims. Good job!
Insurer: Spot
By: Judy Gough
Spot has been so easy and great to deal…
Spot has been so easy and great to deal with. They contact your vet for any information they need after you submit a claim. They are also very quick at reimbursing you!
Insurer: Spot
By: Leann T.
Customer Service was awesome
Customer Service was awesome. so helpful with are issues.
Insurer: Fetch
By: Daniel Stout
Customer Service was awesome
Customer Service was awesome. so helpful with are issues.
Insurer: Fetch
By: Daniel Stout