219,678+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,678 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The Customer Service human
The human I spoke to was named Samantha. She was lovely and was super helpful to me answering my questions and updating my account.
Insurer: Fetch
By: Luke Stepleton
Used to be a super great company
UPDATE: I sent in the medical records for the appeal, now it's taking forever and "under review." Been on phone now over an hour between overseas and US, now being transferred to a supervisor. Very frustrated! ***** Used to be a super great company! US based agents, picked up on third ring. Very nice folks. Really it was the only insurance company I didn't have to argue with. That was then. Now it's overseas customer service, no idea what they are doing. I submitted a claim, they did not pay for blood work even though my dog was sick and should have been covered. I just requested and got transferred to US agent. She said my account terminated 2 years ago for a dog that passed away. I said no I have a current account with a new dog after that. She can't find account. Now I'm on permahold to talk to supervisor. I thought I bet Healthy Paws got bought out, sure enough Chubb bought company in July 2024. Now they are just as bad as any other insurance company. Very sad.
Insurer: Healthy Paws
By: Patti Doherty
I just went to file my first claim and…
I just went to file my first claim and was very disappointed to learn I had only 60 days to submit claims. Somehow I missed this in the initial registration -- probably because I was exhausted from dealing with a new puppy.
Insurer: Embrace
By: Jill
Carter provided Great Customer Service
Carter was polite, patient, and very knowledgeable. Great customer service.
Insurer: Nationwide
By: Jewel
Fetch Only More Scams and Lies
I was muscled into Fetch by the Charleston Animal Society.No waiting period was the kicker, and I wanted my new best friend to be covered. Now I just want my money back.I submitted 1 claim to Fetch. Not only was the whole thing denied despite marketing that they cover all these preventative/wellness visits etc. Further, Fetch did not even apply the 310.36 to my deductible. Liars and scammers. DO Not get suckered in no matter who tells you what.
Insurer: Fetch
By: Linda
peace of mind
I absolutely love the peace of mind knowing there is reimbursement for the medical bills of our pets. Its a bit pricey. Especially if i dont use every month. $95/mo. I keep my dogs healthy and age and breed are the only issues i take them to vet.
Insurer: Spot
By: Armyvet
Great service
Great service. Easy to submit claims Never had pet insurance before. I am 100% satisfied with Spot.
Insurer: Spot
By: Janet Hansen
Ease of use
Ease of use! Response time. Thank you. I can take my German Shepard to the vet any time and be more focused on her, the care and not the bill.
Insurer: Spot
By: Erin Filo
Worth every penny!
Manypets insurance has been an absolute Godsend! I never have to worry about reimbursements, as long as I provide the proper paperwork. Everything is processed quickly, and I can rest assured that my precious furrbaby can be well taken care of! Thank you, Manypets! Renee D.
Insurer: ManyPets
By: Renee