208,287+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best Protection for Medical Bills
Having MetLife for my dog is the best protection I can have for pet care. It certainly took the worry out of paying for a $5,000 hospital bill when my dog had pancreatitis ! I am one satisfied customer.
Insurer: MetLife
By: Janice Meich. customer
It was the agent that sold us!
We just brought home an 8 month old puppy. Beforehand, I have been researching insurance companies, know we would need/want protection for him. I'm impressed with the follow up from Fetch. You stayed in contact by email, without sending too many. So when it was time to purchase, Fetch stood out among the sea of competitors. I called with a question, and got Aileen Andino on the line. No lengthy hold time! aileen was knowledgeable and friendly. She answered all of my questions professionally. She was also able to help me adjust our policy so that we are getting the most out of it. We are seniors, and on a fixed income. This insight was appreciated. She also kindly waited on the line as I accessed the app. I'm retired from customer service as a department supervisor, and understand what it takes to be an outstanding employee. Aileen has the knowledge and the soft skills to make it to the top of her profession. Please recognize her for her hard work. She deserves it. You've made a lifelong new customer! Thanks Aileen and Fetch. Aloha, Leisa and Oscar Kulani
Insurer: Fetch
By: Leisa Kulani
Tarica was amazing
Tarica was amazing. Walked me through everything and did a great job explaining all
Insurer: Nationwide
By: customer
Easy, Comprehensive, and Affordable
The application process was easy and clear. I'm happy with the very comprehensive coverage option available to me, and find the price of even the highest / most comprehensive plan to be reasonable, in comparison to what I've spent per year on medical treatment for my previous dogs. Looking forward to a hopefully great first experience with pet insurance.
Insurer: Nationwide
By: JLSATL
Our cat had to be hospitalized for a…
Our cat had to be hospitalized for a urinary blockage/infection. The hospital was billing twice a day. Not only did Trupanion cover their portion promptly, they reimbursed the hospital directly and often within minutes of receiving the invoices. A few years ago we had a broken leg event and in that case Trupanion reimbursed us by direct deposit to our bank account within a few hours. Highly recommend.
Insurer: Trupanion
By: Gray Walker
Pumpkin has exceeded my expectations
Pumpkin has exceeded my expectations. They do what they say they are going to do. Quick reimbursement, no disputed or denied services, and responsive and helpful support.
Insurer: Pumpkin
By: Lonnie
Knowing what the plan includes
Great for my pet Jayvic
Insurer: MetLife
By: Jennifer Jordan
Easy claim submission
Easy claim submission. Relatively quick turnaround time. I also appreciate the online storage of my pets’ records.
Insurer: MetLife
By: Pam H
Franklin provided excellent customer…
Franklin provided excellent customer service explaining what Nationwide offers Franklin is a asset to the organization
Insurer: Nationwide
By: Alma Villanueva