222,587+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,587 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Still trying to decide if this insurance is worth the cost
About 18 months of coverage and I'm still trying to decide if it's a good deal. I pay to cover our two dogs for their routine veterinary health maintenance and for emergency/sickness care, as well as pharmacy. So far, fortunately, all our claims were for routine preventive care. I've found the reimbursement levels to be disappointing, and the claims review process a bit opaque and sometimes not satisfactory. When our 5 year-old dog went in for routine dental exam + extractions under anaesthesia, the claim was rejected on the basis that a vet had previously indicated a finding of gingivitis, which rendered all his dental care "pre-existing condition". Of course we wouldn't have scheduled dental care based on a finding of gingivitis alone, and anyway that sort of cleaning IS part of routine dental care in a normal healthy dog. So I've come to realize they skimp on reimbursement. I haven't discontinued yet because I hope that perhaps the insurance will prove itself when there are real health emergencies that are costly to address. I'm not holding my breath.
Insurer: Spot
By: ZYC
Claim processing
Submitting a claim is very easy. I received my reimbursement very quickly.
Great company and customer service…
Great company and customer service staff! Also willing to listen and help as much as they can!
Insurer: Spot
By: Omar Kalala
Timely Manner
The review was done in a timely manner.
Insurer: MetLife
By: bjraphelt
Quick and easy processing of claims
Quick and easy processing of claims, my Remi blew his knee and needed TPLO surgery, paid for it via credit card, Healthy Paws processed the claim in 2 weeks flat no questions or hassles. Top notch!
Insurer: Healthy Paws
By: Dave Coy
Excellent
We have been more than grateful to have PetsplusUs insurance Our little Alfie has needed multiple surgeries and this insurance covered all of it The agents always were knowledgeable and kind in answering any questions We highly recommend this insurance company Thank you
Insurer: Pets Plus Us
By: Cathy
I have serious concerns about Pet Best
I have serious concerns about Pet Best. I signed up my new puppy, against my better judgment, my 8 year old Shih Tuzu was on this and they paid nothing when she got sick. My puppy....I took her to get her first immunizations and I submitted the claim and they said she had maxed out her claims.....it was the first claim she had ever had. Their customer service is HORRIBLE. Find something better than this.
Insurer: Pets Best
By: Kellie Gordon
I’m recommending this insurance to…
I’m recommending this insurance to everyone. I have used it three times and it’s been amazing experience.
Insurer: Embrace
By: JCL PRODUCTIONS
I have been with company for awhile…
I have been with company for awhile good fair prices and I can spend my time going through the policy and pick what I want without a sales rep I like being able to do everything online and no calls
Insurer: Sonnet
By: Tevin Cummings
We paid for insurance on our dog…
We paid for insurance on our dog starting in fall of 2016, and never missed a payment. This spring, my payment somehow didn't go through, and they cancelled my policy! All of their emails went into my spam folder so I had no idea. Now my dog's back was hurt and I was left without insurance without my knowledge.
Insurer: Embrace
By: Jamie Morgenstern