221,653+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Love them
Love them, but can't use the app any more since the update - guess my phone is too old?
Insurer: MetLife
By: Tracey
Raised my rates almost immediately
I would give a higher rating but it seemed like as soon as I had a couple of claims my rates were raised. Twice! They're almost double what they were to start and my dog is only 2 years old.
Insurer: Trupanion
By: Pamela
Sub par
A lot of the regular charges are not "applicable" to you all and thus dismissed. Also your reimbursement time frame is far from fast. My insurance for a relatively healthy dog keeps going up year over year with really no reasoning.
Insurer: Pets Best
By: Chris
experience has been great thus far
experience has been great thus far, payment to me is on time and the company is always responding to me with any concerns or to let me know that the claims have been process and if i have any questions. truly happy with met life pet insurance
Insurer: MetLife
By: Lisabetta Miller
Great price for coverage and fast…
Great price for coverage and fast response.
Insurer: Pumpkin
By: Sue McCulley
Good luck cancelling your policy.
Good luck cancelling your policy. We moved and needed to transfer the policy. Turns out they don't provide coverage in the new area. That's fine so I get coverage with someone else. I go to cancel the policy and you can only do it by speaking to an agent. I call the number but continually on hold no one answers. So this is how they get you. You can't cancel because you can't get a hold of anyone. Sneaky. Tried chatting with someone but no they can't cancel that way either. It has to be with an agent but no one available. Terrible customer service.
Insurer: Sonnet
By: Caitlin
Very pleased with Pet’s Best insurance…
Very pleased with Pet’s Best insurance for my dog Finn. Always responsive to my questions and usually pays claims within a reasonable window of time.
Insurer: Pets Best
By: Stewart Warren
Informative Customer Service
Rebecca was invaluable with all of the right options to help me make decisions.
Insurer: Prudent Pet
By: iambarbsgmail.com
Easy and quick process for claims
Easy and quick process for claims. Metlife Pet Insurance is awesome!
Insurer: MetLife
By: customerabc