221,653+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Same information requested multiple…
Same information requested multiple times. Takes too long to process. Such a small amount paid hardly worth the coverage
Insurer: Embrace
By: Randy Yoder
Spot is a caring and compassionate partner…
Spot has been great to quickly process and pay out my claims. They also proactively canceled coverage, when they received a claim that included end of life care for one of my little dogs. This was so unexpected and helped ease the stress at a time I was dealing with the loss of a beloved pet. Truly, Spot is a partner in supporting my family.
Insurer: Spot
By: Nichole Lewis
The Wellness coverage is disappointing
The Wellness coverage is disappointing. Other pet insurance companies offer better Wellness program coverage for an equivalent fee.
Insurer: Nationwide
By: Caroline
Poor customer service
I have been a customer for 4 years. I have paid approximately 9,000 in premiums, and have used the policy very little. In my last vet visit my dog received those annual shots. It was 10 days before the date allowed (unbeknownst to me) so my $100 reimbursement was declined. I canceled my insurance policy and will never recommend this company to anyone.
Insurer: Pets Best
By: Denise Lewis
I was very transparent in my submission…
I was very transparent in my submission as to my dog's health and pre-existing conditions. Obviously, I realize that none of her pre-existing conditions would fall under allowable coverage, however, there's a lot more to a dog than a pre-existing condition. There are many areas of Health and Wellness that need to be addressed throughout the lifetime of a dog. Yet you declined my application. Not cool! I will never use Nationwide again nor will I refer any friends or family to it. I used Nationwide for a previous dog and I wasn't entirely satisfied with it then either.
Insurer: Nationwide
By: Jacqueline Ruhland
The agent was friendly, honest, and helpful
The agent was friendly, honest, and helpful. Made the process simple!
Insurer: Prudent Pet
By: Shawn White
This company makes you feel like you…are their only client and give you white glove service.
This company makes you feel like you are part of the family. Thank you Embrace.
Insurer: Embrace
By: Frankie G
Vida's Injury
My 5 yr old greyhound chased a rabbit into our fence and she fractured part of her upper jaw and displaced her canine tooth. Because it was a traumatic injury, the surgery cost was covered, even though it involved removing a displaced tooth and I don't have dental coverage. I was thankful for the payment.
Insurer: Pets Best
Veterinarian: Pilchuck Veterinary Hospital, A Thrive Pet Healthcare Partner
By: Losa
RUN AWAY
This company does everything in its toolbox to not pay claims. Even when your dog is sick. RUN RUN RUN away. I wish I had chosen another company. What a waste.
Insurer: ASPCA
By: HS